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Ride Electric review

Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Ride Electric suits Australian riders who want a single shop for the bike, the parts and the warranty, with fat tyre models carrying en 15194 certification. A money-backed period of 7 days takes the pressure off a first purchase, and finance is available across the range.

Key facts

Best for
Australian buyers who want bikes, parts and warranty from a single counter with finance at the till.
Reference models
Fatfish OG 2.0 EN15194 Certified Fat Tyre E-Bike; Fatfish Biggie EN15194 Certified Fat Tyre E-Bike; Smartmotion G3 ECity MED 26" WHL; Smartmotion Hypersonic Neo Ultra Edition↗
Price from
A$1,299↗
Price up to
A$12,999↗
Motor position
Hub↗
Nominal motor power (W)
250↗
Assist class
EU 25↗
Throttle
Yes↗
Largest battery (Wh)
960↗
Claimed range (km)
100↗
Maximum payload (kg)
160↗
Frame warranty
3 years↗
Battery warranty
2 years↗
Sales model
Both↗
Service network
Own↗
Money-back period
7 days↗
Finance
Yes↗
Markets
AU↗
Legal entity
Ride Electric Retail Pty Ltd↗
Headquarters
Australia↗
Support channels
Email, Help-centre, Community↗
Bike types
Commuter, Road, City, Folding, Emtb, Fat tire, Step through
Motor brand
Own
Brakes
Hydraulic disc
Certifications
En 15194
Official website
rideelectric.com.au

E-scooters

Vehicle type
Kick scooter↗
Top speed (km/h)
25 to 80↗
Nominal motor power (W)
1,500↗
Weight (kg)
30↗
Maximum load (kg)
120↗
Folding
Yes↗
Tyres
Tubeless↗
Suspension
Yes↗
Warranty
12 months↗
Spare parts shop
Yes↗

E-bike shops

Shop type
Retailer↗
Brands stocked
19↗
Refurbished stock
No↗
Service centres
3↗

Facts checked September 30, 2026, 10 sources

Apps and profiles

Elsewhere
facebook.cominstagram.comyoutube.com

Pros and cons

Pros

  • Finance is available across the range, which matches 96.9% of brands on the site, so the entry price need not be paid in a single payment.
  • A money-backed period of 7 days and a frame warranty of 3 years take the sting out of a first e-bike.
  • The range spans commuter, road and city, so a commuter, a folding frame and a fat tyre model all come from the same counter.
  • Service is handled in house at 3 shops, and a spare parts shop sits on the same site, so a hub motor or brake job stays under one roof.
  • The top fat tyre model pairs 960 Wh of battery with 100 km of claimed range and a payload of 160 kg.

Cons

  • The top of the range is AUD 12,999, a long way above the AUD 1,299 entry point, so the spread inside a single shop is wide.
  • Support runs on email, help centre and community only, so there is no phone line for a rider whose bike has stopped on the way home.
  • The refurbished answer is no, so a buyer on a tight budget has no second-hand route into the range.
  • Selling is into AU and the operation is run from AU, so a rider in another market shops outside the range.
Ride Electric

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Scored 8.9 / 10 by CommuteCue.

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Who it suits

  • Riders who want the bike, the parts and the warranty handled by a single seller, with finance at the till.
  • Australians who like trying a bike on a real street before committing, helped by a money-backed period of 7 days.
  • Commuters happy with a throttle, since the top fat tyre model comes with one and sits in the EU 25 assist class.

Who should look elsewhere

  • Tern riders after a cargo platform, since cargo, commuter and folding covers cargo and the Ride Electric range leaves that type out.
  • Kalkhoff buyers, whose city, hybrid and step through range suits a rider who wants a single brand's frame rather than a multi-brand shelf.
  • Riders outside Australia, since the market list is AU. HK Beirui Trade Co. carries the same commuter, folding and fat tire types, so it is worth a look for shelf coverage.

Pricing

Ride Electric is a retailer, so what you weigh is the price of the bike on the stand. The entry point is AUD 1,299 and the top of the range is AUD 12,999, a spread wide enough that the model matters more than the badge. Ranked on entry price the shop sits at 54 of 149, and on the top price at 134 of 145. The fat tyre machines sit at the working end of the range, with the priciest road model well above them. Start from the ride you actually do: a fat tyre run to the beach and a city run to the station are very different purchases at the same counter.

What it does well

The headline spec is battery. The largest pack listed is 960 Wh, paired on the top fat tyre model with a claimed range of 100 km and a payload of 160 kg, so racks, panniers and a passenger are all plausible. That model also carries a throttle and is listed to EU 25 assist limits, a European class rather than a US one, which matters for where you ride. A throttle is handy at junctions and on sand, though it takes a shakedown ride to get used to. Aftercare is where the numbers stack: a frame warranty of 3 years, a battery warranty of 2 years and a money-backed period of 7 days to decide inside. Finance is available, so the entry price does not have to land in a single payment.

Who runs it

Ride Electric is a shop rather than a factory, and the legal name behind it is Ride Electric Retail Pty Ltd, based in Australia. That shape matters for a commuter: the same counter handles the question before the sale and the question after it, and the same name carries the warranty. Support runs on email, help centre and community, which means written answers and a community rather than a phone line. For routine questions on charging, range or a rubbing brake, that is workable. For a motor fault or a crack in the frame, the shop stays your first point of contact, and you buy the remedy from the name on the receipt.

How Ride Electric compares

Where Ride Electric is available

Available
Australia

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does the cheapest e-bike cost at Ride Electric?+

The entry price is AUD 1,299 for a bike from the shop's electric range, and the same range climbs to AUD 12,999 at the top. The gap between them is wide, so the model you pick matters more than the badge. Finance is available if you would rather not pay the entry figure in a single payment.

How far will a bike go on one charge?+

The largest pack listed, 960 Wh, sits on the fat tyre model at the top of the range, and its claimed range is 100 km. That figure is a specification claim, and a fat tyre bike on sand or mud draws more than a city bike on tarmac, so read it as a ceiling rather than a promise. Smaller packs sit below it across the rest of the range.

What does the warranty cover?+

The frame carries a warranty of 3 years and the battery a warranty of 2 years, so the pack is covered for less time than the frame it sits in. A general warranty of 12 months applies as well, and the warranty terms are where to read what counts as a fault rather than wear.

Can I return a bike if it does not suit me?+

A money-backed period of 7 days sits alongside the frame warranty, so you can ride it, live with it and send it back inside that window. A spare parts shop runs on the same site, which makes it easy to add consumables while you decide. On a wide-tyre bike, ride your real route before you commit.

How do I pay, and can I buy through a dealer?+

Finance is available, so the entry figure of AUD 1,299 can be spread rather than paid in a single payment, with more repaid overall. Sales run both through the shop's own counter and through dealers, which helps if you would rather try a bike in person first. The range covers commuter, road and city from the same counter.

Which markets can I buy in?+

Selling is into AU and the operation is run from AU, with Ride Electric Retail Pty Ltd as the legal name. Pricing, warranty terms and paperwork all follow the rules of that market, so a buyer sitting elsewhere should read the terms before ordering. Nothing in the range is listed for another market.

Who services the bike if something breaks?+

Service is handled in house rather than passed on, across 3 shops. For a fat tyre bike with a hub motor and hydraulic disc brakes, that matters, since those jobs need the right tools more often than a routine charge check. Riders far from a shop should weigh the distance before buying wide tyres.

Do you sell refurbished or used bikes?+

The refurbished answer is no, so everything on the site is sold new. That rules out the cheapest way into an e-bike and pushes a budget buyer towards the entry price of AUD 1,299 or a used bike from somewhere else. The gain is that the frame warranty of 3 years covers the whole machine rather than a battery of unknown history.

Which models are worth a look?+

The fat tyre pair at the top of the range are listed as en 15194 certified, while the city and road models cover the other end of the shelf. Those fat tyre machines carry 960 Wh of battery, a throttle and EU 25 assist limits, so they suit loads and loose ground rather than a stop-start commute.

Does the shop sell anything other than e-bikes?+

It also lists scooters filed as kick scooter, with top speeds of 25 to 80 km/h and a motor rated at 1,500 W on the quickest. Suspension is fitted and the tyres are tubeless, and a model carries a max load of 120 kg. Folding is available too, so a scooter can join a train leg a bike cannot.

Sources

Compiled from 10 source pages, checked September 30, 2026. We did not open an account.

Ride Electric

Ride Electric

Australian buyers who want bikes, parts and warranty from a single counter with finance at the till.

8.9/10Visit