Top e-bike shops and refurbished e-bikes compared

About Top e-bike shops and refurbished e-bikes compared

E-bike buying is not only about the machine itself. This ranking sets 20 shops and marketplaces side by side on the things that decide what a bike really costs: what it lists at the entry price, how many brands you can choose from, how long you have to change your mind, where the shop ships and how you get help afterwards. Most listings here are retailers rather than dedicated refurbishers, so the practical choice is between a broad new-bike catalogue and a narrower shop that also sells refurbished stock. Prices vary enough to matter. The median entry price across this ranking sits at €849.93, and the median top price reaches €5,760.42, so the same shop can hold budget commuters and high-spec machines. Read the return and money back figures alongside the price, because those decide what a wrong choice costs.

How we picked

Each shop is scored on three things, and the weights are published rather than hidden. Price carries the heaviest share at 40%, reading the entry price of the cheapest bike and the ceiling of what the shop lists. The offer counts just as heavily at 40%, covering how many brands are stocked, whether refurbished bikes are sold, whether finance exists, and how long the return window runs. Trust makes up the remainder at 20%, built from return shipping cost, support channels, delivery markets, the legal entity behind the site and any service centres listed. Every figure comes from the shop's own pages: money back and return terms from the withdrawal or returns policy, delivery countries from the shipping policy, brand counts from the collection or brand pages, finance from the payment or instalment page, and refurbished lines from the used stock page. Nothing is assumed where a shop stays quiet, so a listing is judged on what it publishes. Partners that serve your country are listed first in this ranking, then the rest by score.

Our top picks

1. 3. buymoreway

   buymoreway earns its slot in this ranking on reach and on returns rather than brand depth. It ships to DK, ES and IE, a map covering far more of Europe than myebikes.com above, allows 30 days of money back and offers instalment finance. The cost sits on the other side of the ledger: return postage of €200 is the heaviest in this ranking, and support runs on email alone, so a rider in trouble waits on a written reply rather than reaching a phone line. Refurbished bikes are not sold. Buybestgear below trades some of that map for a listed brand count and a help centre.

   • Reference models: ENGWE Engine Pro 2.0, HillMiles MileCity 1, ENGWE L20 Boost, ENGWE LE20
   • Price from: €599
   • Price up to: €2,199

   Pros

   • Entry at €599 is below the site's typical starting price of €876.09, and the top of the range is €2,199.
   • Batteries reach 786 Wh against a claimed range of 350 km, and the battery is removable on the range.
   • The catalogue spans commuter, city, step-through, folding, fat-tire and cargo, wider than Tern at cargo, commuter and folding and HK Beirui Trade Co. at commuter, folding and fat tire.
   • Listed payloads reach 150 kg, and a money-back period of 30 days lets a buyer judge the ride at home.

   Cons

   • Support runs on email only, so a sizing question or a fault report has to travel in writing.
   • Return shipping is charged at €200, a sizeable cost against an entry bike priced at €599.
   • Repairs go through partner workshops rather than an in-house bench, and refurbished stock is not offered.

2. 4. Ride Electric

   Ride Electric sits in this ranking as the shop for anyone who wants a store rather than a parcel. It lists 3 service centres, the highest count here, and stocks 19 brands, close to the 19 median. Support covers email, help centre and community, with a help centre and a community board in place of a phone line. The weak spot is commitment: a money back term of 7 days is the shortest in this ranking, delivery is limited to AU, and refurbished bikes are not sold. Bike-Angebot.de below reaches more markets and takes trade-ins.

   • Reference models: Fatfish OG 2.0 EN15194 Certified Fat Tyre E-Bike; Fatfish Biggie EN15194 Certified Fat Tyre E-Bike; Smartmotion G3 ECity MED 26" WHL; Smartmotion Hypersonic Neo Ultra Edition
   • Price from: A$1,299
   • Price up to: A$12,999

   Pros

   • Finance is available across the range, which matches 96.9% of brands on the site, so the entry price need not be paid in a single payment.
   • A money-backed period of 7 days and a frame warranty of 3 years take the sting out of a first e-bike.
   • The range spans commuter, road and city, so a commuter, a folding frame and a fat tyre model all come from the same counter.
   • Service is handled in house at 3 shops, and a spare parts shop sits on the same site, so a hub motor or brake job stays under one roof.
   • The top fat tyre model pairs 960 Wh of battery with 100 km of claimed range and a payload of 160 kg.

   Cons

   • The top of the range is AUD 12,999, a long way above the AUD 1,299 entry point, so the spread inside a single shop is wide.
   • Support runs on email, help centre and community only, so there is no phone line for a rider whose bike has stopped on the way home.
   • The refurbished answer is no, so a buyer on a tight budget has no second-hand route into the range.
   • Selling is into AU and the operation is run from AU, so a rider in another market shops outside the range.

3. 5. Geekbuying: best for Geekbuying

   Geekbuying is an online shop selling a wide range of consumer electronic gadgets. Its catalogue includes e-bikes, e-scooters, 3D printers, vacuum cleaners and TV boxes.

   • Shop type: Retailer

   Pros

   • Wide catalogue spans electric rides, printing kit and home appliances
   • Buying guides explain electric transport choices in plain beginner friendly terms
   • Home living range covers cleaning, cooking and garden routines
   • EU based warranty support backs purchases with extra reassurance

   Cons

   • Electronics focus means narrow choice beyond gadgets and appliances

4. 6. AW Cycles: best for AW Cycles

   Local bike shop in Reading, Berkshire selling electric bikes and cycling equipment online or in-store.

   • Shop type: Retailer
   • Markets: GB

   Pros

   • Stocks road, mountain, electric, commuter, leisure and childrens bikes
   • Offers test rides, professional fittings and no fuss returns in Reading
   • Runs a workshop for servicing, repairs and correct bike setup
   • Carries broad accessories from tyres and locks to trainers and hydration

   Cons

   • Operates from a single Reading showroom, so visits require travel to Berkshire
   • In person fittings and test rides depend on visiting the showroom

5. 7. Fietsenwinkel.be: best for Fietsenwinkel.be

   Online bike shop with over 50,000 bikes, parts and accessories in stock and home delivery in 1 to 4 working days.

   • Shop type: Retailer
   • Markets: BE, NL

   Pros

   • Catalogue counts more than 50,000 bikes, parts and accessories
   • Component coverage spans wheels, brakes, drivetrain parts, saddles and lighting
   • Guidance comes from working bike mechanics for maintenance decisions
   • Belgian online specialist focused on everyday cycling and commuting needs

   Cons

   • Online only offer with no physical branches named for visits
   • Range leans toward replacement parts rather than complete cycling lifestyle
   • Belgian focus may limit relevance for riders outside that market

6. 8. Tandem Group Cycles: best for Tandem Group Cycles

   Bike company selling bikes from brands such as HOY and Squish, with electric bikes and accessories in its range.

   • Shop type: Retailer
   • Brands stocked: 4
   • Markets: GB

   Pros

   • Stocks bikes from outside labels alongside electric bikes for varied riding
   • Offers accessories alongside bikes within a British mobility retail range
   • Combines standard bikes, electric bikes and accessories in one range

   Cons

   • The offer spreads across several brand names, so the range feels less unified than a single label would.
   • Buying usually means going through a local independent shop, which can limit choice for riders who live far from one.

7. 9. Velo Boutique Pro: best for Velo Boutique Pro

   French online bike shop selling road bikes, mountain bikes, electric bikes, gravel bikes and parts.

   • Shop type: Retailer
   • Markets: FR

   Pros

   • Focused range of complete road, mountain, city and electric assist bikes
   • Replacement components and rider kit support upkeep and upgrades
   • Cycling experts advise by use, experience and rider build
   • Advice articles cover cassettes, chains and winter riding apparel

   Cons

   • Limited to three cycle marques, which narrows brand choice

8. IB10. Internet-bikes: best for Internet-bikes

   Internet-bikes is an online e-bike shop at internet-bikes.com serving Germany.

   Pros

   • Internet-Bikes lists filters for gear count and actuator position and an AMIGO E-Alvor D2 model.
   • Its live origin had no usable page body, so current stock and prices are not established.

   Cons

   • Buyers who want to inspect a bicycle in person will find an online-only offer less convenient.
   • Some buyers report faults appearing soon after purchase, so checking the specification closely matters.

What to look for

Entry price against top price

Across this ranking the median entry price is €849.93 and the median top price is €5,760.42. The spread matters too: the lower quartile entry price of €770.94 shows how much sits under the midpoint, while €7,983.58 is where the dearer half begins.

How many brands you can choose from

The median shop in this ranking stocks 19 brands, with a lower quartile of 7.5 and an upper quartile of 45. A single-brand shop is fine if you already know the bike, but a thin range leaves nothing to compare against.

What a return costs you

Return postage is the fee riders forget. The median in this ranking is €99, and the upper quartile reaches €140. A generous money back window is worth little if sending the bike back costs more than the money you saved.

Refurbished stock and shop type

Only 18.2% of the market is refurbished, and 6.2% are marketplaces rather than single sellers. If you want a used bike, check that the shop states it directly before you pay.

Paying in instalments

Finance is offered by 92.3% of the market, with 7.7% publishing no finance option. Instalment plans spread a high entry price across months but add a credit check and interest to the ride.

Getting help after the sale

Email is close to universal at 92.9%, phone support covers 71.4%, and a help centre appears at 57.1%. A phone line matters most when a bike fails on the way to work.

Frequently asked questions

Top e-bike shops and refurbished e-bikes compared by country

• Australia
• France
• Germany
• Ireland
• Italy
• Netherlands
• Spain
• United Kingdom
• United States

Brands compared head to head

• BikeBerry vs myebikes.com

The data behind this ranking

All data and the CSV