Ecotric review
Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Ecotric suits riders buying a first electric bike in North America on a budget. Bikes start at $359, carry a throttle and a removable battery, and come with a 30 day home trial, and claim 60 km of range on the Bison, with finance available.
Key facts
- Best for
- Budget first e-bikes in the US and Canada with a throttle and a removable battery.
- Reference models
- Bison, Peacedove, Starfish, Hammer↗
- Price from
- $359↗
- Price up to
- $1,399↗
- Motor position
- Hub↗
- Nominal motor power (W)
- 350 to 1,000↗
- Assist class
- Us class 2↗
- Throttle
- Yes↗
- Largest battery (Wh)
- 840↗
- Removable battery
- Yes↗
- Claimed range (km)
- 60↗
- Lightest model (kg)
- 24.95↗
- Maximum payload (kg)
- 120.2↗
- Belt drive
- No↗
- Frame warranty
- 1.5 years↗
- Battery warranty
- 1.5 years↗
- Sales model
- Both↗
- Service network
- Partner↗
- Money-back period
- 30 days↗
- Finance
- Yes↗
- Markets
- US, CA↗
- Headquarters
- United States↗
- Support channels
- Email, Phone, Help-centre, Community↗
- Bike types
- City, Folding, Fat tire, Cargo, Step through, Emtb
- Brakes
- Hydraulic disc, Mechanical disc, Rim
- Certifications
- Ul 2849
- Official website
- ecotric.com
Facts checked September 30, 2026, 9 sources
Pros and cons
Pros
- Prices start at $359 and top out at $1,399, covering the Bison, Peacedove, Starfish and Hammer in one line.
- A throttle and a removable battery are both standard, and the hub motor puts out 350 to 1,000 W.
- The line covers city, folding and fat tire, so a folding commuter and a cargo bike can come from the same brand.
- Certification to ul 2849 plus a 30 day home trial lower the risk of a first purchase.
- Support runs on email, phone and help centre, and cargo-rated models take 120.2 kg of payload.
Cons
- Belt drive is not offered, so riders who want a chain-free drivetrain should look at Tern, which builds cargo, commuter and folding bikes.
- Frame and battery cover runs 1.5 years and 1.5 years, shorter than the 30 day home trial window.
- Delivery covers US and CA, so riders in other markets start with Kalkhoff, whose range spans city, hybrid and step through bikes.
- The lightest bike listed is 24.95 kg, so stairs, trains and lifts are where the weight of a value bike tells on you.
Ready to try Ecotric?
Scored 9.3 / 10 by CommuteCue.
Who it suits
- Riders buying a first electric bike in the US or Canada who want a throttle without paying for a mid-drive system
- Households moving shopping or child cargo, with cargo-rated models taking 120.2 kg
- Commuters who want to ride before committing, using the 30 day home trial
Who should look elsewhere
- Riders in markets outside US and CA who need local servicing, since repairs run through partners (partner) and Kalkhoff is the comparison for city, hybrid, step-through and emtb bikes (city, hybrid and step through).
- Buyers who want a belt drivetrain, where Tern's cargo, commuter and folding line is the alternative since Ecotric does not offer belt drive.
What it does well
The headline model pairs a throttle with a removable battery and a claimed range of 60 km, with batteries reaching 840 Wh. A cargo-rated bike in the line takes 120.2 kg of payload, while the lightest bike listed is 24.95 kg, which matters when the bike has to be carried up stairs. Belt drive is not offered. Cover runs 1.5 years on the frame and 1.5 years on the battery, finance is available, and a 30 day home trial lets a rider use the bike before deciding.
Pricing
Prices start at $359 and run to $1,399. The Bison, Peacedove, Starfish and Hammer cover that span, so the entry bike and the top of the line come from the same brand and the same support setup. That spread is the main argument: the low figure gets a rider started, and the higher figure covers the heavier, bigger-battery models.
Where it sits among rivals
On entry price, Ecotric sits at 8 of 149 brands, so the opening figure is competitive. At the top of the range it sits at 21 of 145. The distance between those two positions is the trade-off: cheap to walk into, with a longer climb to the expensive end of the line.
Who runs it
Ecotric is based in the US, and support runs on email, phone and help centre. That mix covers a help centre, a community and direct contact by email and phone, so a question about a bike in the field has more than one route to an answer. Repairs are a separate matter and go through partners rather than the brand itself.
How Ecotric compares
9.3 vs 8.9
Ecotric vs Engwe9.3 vs 9.1
9.3 vs 9.2- Ecotric vs Eskute9.3 vs 9.1
9.3 vs 9.0- Ecotric vs Helokeep9.3 vs 9.3
- 9.3 vs 9.1
9.3 vs 9.3- 9.3 vs 9.3
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 8.9
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.09.3 vs 8.0
Where Ecotric is available
- Available
- Canada, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does an Ecotric e-bike cost at entry?+
Prices start at $359 and run up to $1,399, with the Bison, Peacedove, Starfish and Hammer spanning that range. Finance is available, so the entry price can be spread into payments rather than paid in one go. Check the specific figure on the model page before ordering.
Which markets does Ecotric sell and deliver to?+
Delivery covers US and CA. Ecotric is based in the US, so the range is aimed mainly at North American riders. Anyone outside those markets should check shipping, road rules and support for their own country before committing to a bike, since parts and servicing follow the same reach.
Does the Ecotric Bison have a throttle and a removable battery?+
Both are listed as standard on the Bison. A throttle lets the motor pull the bike away without pedalling, which helps at junctions, and a removable battery means it can be taken off for charging or storage indoors. The claimed range on that model is 60 km.
How long is the Ecotric warranty?+
Frame cover runs 1.5 years and battery cover runs 1.5 years, a shorter term than many riders expect from a brand that sells direct. The 30 day home trial covers the first weeks, and the read is that the long run sits with the owner.
Are Ecotric e-bikes certified for safety?+
The range carries a ul 2849 certification, a standard held by 74.1% of the e-bike listings tracked here, so it is close to standard practice. The Bison is listed as us class 2, and the throttle means the bike is treated differently from a pedal-only model in some places.
How heavy are Ecotric e-bikes?+
The lightest bike listed is 24.95 kg, on the Peacedove city model. Cargo and fat-tire machines in the same range sit well above that, so check the weight of the specific model if it has to be carried up stairs or lifted onto a train each day.
How does Ecotric compare with Kalkhoff and Tern for the money?+
Ecotric is the cheaper of the group: prices start at $359 and run to $1,399. Kalkhoff builds city, hybrid and step through bikes, while Tern concentrates on cargo, commuter and folding models. Ecotric covers city, folding and fat tire instead, so the comparison usually comes down to range breadth against a single category.
What support does Ecotric offer after purchase?+
Support runs on email, phone and help centre, so help is not limited to email alone. Servicing, though, runs through partners (partner) rather than a brand-owned network, which means repairs depend on what is available locally. Check the partner coverage in your area before choosing a model.
Sources
- ecotric.com checked September 30, 2026
Backs: Bike types, Sales model, Service network
“City E-bikes, Cargo E-bikes, Folding E-bikes”
- ecotric.com/collections/e-bike checked September 30, 2026
Backs: Certifications, Price from, Price up to, Reference models
“UL Certified-20inch Blue Starfish”
- ecotric.com/pages/30-day-at-home-trial-ecotric-bikes checked September 30, 2026
Backs: Money-back period
“try the bike at home for 30 days”
- ecotric.com/pages/contact-us checked September 30, 2026
Backs: Support channels
“E-mail: service@ecotric.com, Phone: +1 833 900 2201”
- ecotric.com/pages/ectotric-warranty checked September 30, 2026
Backs: Headquarters, Battery warranty, Frame warranty
“Address: 2376 Davis Ave, Hayward, CA 94545”
- ecotric.com/pages/frequently-asked-questions checked September 30, 2026
Backs: Finance
“You can use PayPal Express or Affirm for payment plans”
- ecotric.com/pages/shipping-and-delivery checked September 30, 2026
Backs: Markets
“free shipping everywhere within the lower 48 states and Canada”
- ecotric.com/products/bison-matt-black checked September 30, 2026
Backs: Assist class, Largest battery (Wh), Belt drive, Brakes, Claimed range (km), Motor position, Nominal motor power (W), Maximum payload (kg), Removable battery, Throttle
“we set the maximum speed at 20MPH”
- ecotric.com/products/newest-black-electric-city-bike-peac... checked September 30, 2026
Backs: Lightest model (kg)
“WEIGHT WITH BATTERY 55 Lb”
Compiled from 9 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Motor brand.
Ecotric
Budget first e-bikes in the US and Canada with a throttle and a removable battery.