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Gazelle review

Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Gazelle suits riders who want a Dutch-built commuter with belt drive and a removable battery rather than the cheapest way to add assistance. The claim to weigh is 2 years of battery cover against a price band starting at $2,599, with a longer frame warranty of 10 years.

Key facts

Best for
Commuters who want a belt-drive e-bike with a removable battery and a dealer to service it.
Reference models
Gazelle Medeo T9 City, Gazelle Ultimate, Gazelle Eclipse C380+↗
Price from
$2,599↗
Price up to
$5,999↗
Motor position
Mid↗
Assist class
Us class 3↗
Throttle
No↗
Largest battery (Wh)
750↗
Removable battery
Yes↗
Claimed range (km)
161↗
Lightest model (kg)
28.3↗
Belt drive
Yes↗
Frame warranty
10 years↗
Battery warranty
2 years↗
Sales model
Dealer↗
Service network
Partner↗
Finance
Yes↗
Markets
NL, BE, FR, DE, AT, GB, DK, US, CA, SE, PL↗
Legal entity
Royal Dutch Gazelle↗
Headquarters
Netherlands↗
Founded
1892↗
Support channels
Help-centre↗
Bike types
City, Hybrid, Commuter, Step through
Motor brand
Bosch
Brakes
Hydraulic disc
Official website
gazellebikes.com

Facts checked September 30, 2026, 9 sources

Apps and profiles

Elsewhere
Trustpilot

Pros and cons

Pros

  • Belt drive and a removable battery, which is uncommon among brands in this comparison set, both appear on the same model.
  • A 750 Wh battery with a claimed range of 161 km, comfortably above the site median pack size of 436.7 Wh.
  • Frame cover of 10 years is far longer than the battery cover of 2 years.
  • A Bosch mid motor and us class 3 assistance, with hydraulic disc stopping the bike.
  • Finance is available, so the $2,599 entry point can be spread rather than paid in one go.

Cons

  • The battery warranty of 2 years is much shorter than the frame warranty of 10 years, so the pack is the part that ages out first.
  • Support runs on help centre only, with no phone or email line listed for troubleshooting.
  • The top of the range reaches $5,999, well above the cheapest bands in this comparison.
  • There is no throttle, so extra power on a steep pull has to come from pedalling.
Gazelle

Ready to try Gazelle?

Scored 8.9 / 10 by CommuteCue.

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Who it suits

  • Riders in the markets Gazelle already serves, who value a dealer relationship over buying direct.
  • Commuters covering a long daily distance who want a claimed range of 161 km without a throttle.
  • Anyone who prefers a belt drive to a chain and plans to keep the bike for years.

Who should look elsewhere

  • Buyers on a tight budget, who should look at hk-beirui-trade-co-limited instead.
  • Riders wanting a throttle, who will not find one here.
  • Cargo or folding riders, who should consider Tern, whose bike types include cargo and folding.

What it does well

Belt drive is a yes here, and it is the detail that separates Gazelle from most of the brands it is compared with, since the site counts belt drive on 38.5% of comparable listings. A removable battery is also a yes, so the pack can come off for charging rather than living in the frame. On the Eclipse model listed among the reference bikes, the pack reaches 750 Wh and the claimed range is 161 km, both well ahead of the site median of 436.7 Wh. There is no throttle, which suits riders who want the assistance to stay predictable. Braking is hydraulic disc, and the lightest listed weight is 28.3 kg. Finance is a yes. Cover splits sharply: 10 years on the frame against 2 years on the battery.

Where it sits among rivals

Gazelle is not a budget name. On entry price it ranks 131 among 149 brands, and at the top of the range it sits at 123 out of 145. Both positions sit in the dearer part of their fields, so the cheapest Gazelle on sale already asks for more than the median listing. The pattern is consistent with the shape of the range rather than a single outlier model: the brand spans commuter, city, hybrid and step-through frames, with a Bosch mid motor, which is a narrower and more premium combination than the hub-motor listings that dominate the wider site at 76%.

Pricing

Gazelle prices run from $2,599 on the Gazelle Medeo and up to $5,999 on the Gazelle Eclipse. Those mark the ends of the range, not an introductory and a renewal figure: this is a purchase price for the bike, with no subscription or renewal charge attached. Finance is available, so the $2,599 starting figure can be taken as a monthly plan instead of a single payment, though the total repaid depends on the term. The reference models behind the range are the Medeo, the Ultimate and the Eclipse, and the Eclipse is where the 161 km claimed range and the 750 Wh pack come from.

Who runs it

Gazelle is operated by Royal Dutch Gazelle, headquartered in the Netherlands and dating back to 1892. That age matters for a commuter bike: a frame warranty of 10 years is the kind of cover only a long-established maker tends to carry. Bikes are sold through a dealer model rather than direct from the brand, with service handled by a partner network, so a Gazelle is bought from and serviced by a dealer. Support itself runs through help centre, with help-centre material the listed route for questions. The brand sells across NL, BE and FR.

How Gazelle compares

Where Gazelle is available

Available
Austria, Belgium, Canada, Denmark, France, Germany, Netherlands, Poland, Sweden, United Kingdom, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Gazelle e-bike cost?+

Prices run from $2,599 on the Gazelle Medeo up to $5,999 on the Gazelle Eclipse. These are purchase prices for the bike rather than subscription fees, so nothing recurs after you have paid. Finance is available if you would rather spread the entry figure.

Do Gazelle e-bikes come with a throttle?+

There is no throttle on the Gazelle range. Assistance comes from the pedalling, which suits riders who want predictable power rather than a boost on demand. It does mean steep starts depend on gearing and your own effort.

What range can I expect from a Gazelle?+

The Eclipse reference model carries a claimed range of 161 km on a 750 Wh pack. That is a manufacturer claim, so real distance will vary with load, terrain and riding style, but the pack size sits well above the site median of 436.7 Wh.

Can I remove the battery for charging?+

A removable battery is a yes, so the pack can be taken off the frame and charged separately. This is a practical point for anyone without a garage or a socket near the bike, since the whole pack does not have to stay on the frame.

Where can I buy and service a Gazelle?+

Gazelle sells through a dealer model, with servicing handled by a partner network rather than in-house. Buying from a dealer is the practical way in, since the same dealer will be the natural place to have the 10 years frame warranty checked.

What warranty comes with a Gazelle?+

Frame cover runs for 10 years, while the battery is covered for 2 years. The battery is the shorter of the two and the part most likely to age out, so it is the number to weigh against the price.

Which markets does Gazelle sell in?+

Gazelle lists bikes across NL, BE and FR, so the brand is established well beyond a single market. Availability of a given model still depends on the dealer network in your area, and the range shown here reflects a single regional line-up.

How does a Gazelle compare with a chain-driven commuter?+

The Eclipse reference model uses a belt drive, which needs less attention than a chain and does not stretch or need lubrication. The trade-off is weight and cost: the bike tips in at 28.3 kg and the range tops out at $5,999.

Sources

Compiled from 9 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Nominal motor power (W).

Gazelle

Gazelle

Commuters who want a belt-drive e-bike with a removable battery and a dealer to service it.

8.9/10See alternatives