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Giant review

Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Giant earns its place for riders who want a dealer-backed e-mountain or e-road e-bike with a removable battery and a mid motor built in house. Entry sits at $2,950 and the top of the range reaches $12,000, so it suits buyers shopping through a shop rather than a website checkout.

Key facts

Best for
Riders who want a dealer-sold e-mountain or e-road e-bike with a removable battery and an in-house mid motor.
Reference models
Talon E+, Stance E+, Reign E+, Defy Advanced E+ Elite↗
Price from
$2,950↗
Price up to
$12,000↗
Motor position
Mid↗
Largest battery (Wh)
430↗
Removable battery
Yes↗
Claimed range (km)
115↗
Lightest model (kg)
21.7↗
Belt drive
No↗
Battery warranty
2 years↗
Sales model
Dealer↗
Service network
Partner↗
Money-back period
14 days↗
Finance
Yes↗
Markets
US↗
Legal entity
Giant Bicycle, Inc.↗
Founded
1972↗
Support channels
Email, Chat, Phone↗
Bike types
Emtb, Road
Motor brand
Own
Brakes
Hydraulic disc
Official website
giant-bicycles.com

Facts checked September 30, 2026, 9 sources

Apps and profiles

Elsewhere
WikidataWikipediaX

Pros and cons

Pros

  • Removable battery on the Talon E+ lets the pack charge indoors, with capacity reaching 430 Wh.
  • An in-house motor, listed as own, in a mid position, against a 76% share of hub motors across the site.
  • A 2 years battery warranty plus 14 days money back on online returns softens the purchase risk.
  • Founded 1972 and reachable on email, chat and phone, which is more direct contact than a mail-only route.

Cons

  • Belt drive is listed as no, so buyers after a sealed belt system will not find it on these models.
  • Availability is listed for US only, so riders elsewhere have no market on this list.
  • Sales run through dealer routes and servicing through partner shops, so a website-only purchase is not the option here.
  • Bike types cover emtb and road, so cargo, folding, fat-tire and step-through riders get nothing from this brand.
Giant

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Scored 8.7 / 10 by CommuteCue.

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Who it suits

  • Trail riders who want a mid motor from the frame maker and a battery they can carry indoors to charge.
  • Riders who want both trail and road e-bikes from one maker, since emtb and road covers both categories.
  • US buyers who prefer to buy and service in person, with sales through dealer routes and servicing through partner shops.

Who should look elsewhere

  • Cargo and folding riders: Tern lists cargo, commuter and folding, none of which appear in Giant's emtb and road.
  • City, hybrid and step-through riders: Kalkhoff lists city, hybrid and step through, while Giant's catalogue is narrower.
  • Fat-tire and commuter buyers: HK BEIRUI TRADE CO. lists commuter, folding and fat tire, a set Giant does not cover.

Pricing

Prices run $2,950 at the entry point to $12,000 at the top. The Talon E+ sets the lower figure and the Defy Advanced E+ Elite sets the higher one. The spread is wide because the line covers trail and road builds with different suspension, motor and battery packages, so compare the model you would actually ride rather than the cheapest sticker on the list.

Where it sits among rivals

On price from, Giant ranks 133 of 149 brands in the comparison. On price to it ranks 138 of 145. The two figures differ, so where Giant sits depends on which end of the range you look at. Neither rank is a quality mark: they show where the money sits, nothing more.

What it does well

Removable battery: yes, with capacity reaching 430 Wh. Claimed range on the Talon E+ is 115 km, and the lightest listed weight is 21.7 kg. Belt drive: no, so the drivetrain is chain and wants occasional cleaning. The battery warranty runs 2 years, online orders carry 14 days for money back, and finance: yes for spreading the outlay.

Who runs it

Warranty claims are handled by Giant Bicycle, Inc., the named entity behind the US business, and the company was founded 1972. Support runs on email, chat and phone. Pair that with a dealer-based sales route and a long operating history, and the practical picture is a manufacturer with a real contact desk and shops to visit, rather than a marketplace-only seller.

How Giant compares

Where Giant is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Giant e-bike cost?+

Giant's e-bike prices run $2,950 at the entry point and $12,000 at the top of the range. That is the price of the bike itself, and finance is available so the outlay can be spread over time. The gap between the two ends is wide, so budget for the model you want rather than for the range as a whole.

What range can I expect from a Giant e-bike?+

The Talon E+ carries a claimed range of 115 km on a battery that reaches 430 Wh. A claimed figure is what the maker states, so read it as a guide rather than a promise. Real distance shifts with rider weight, terrain, tyre choice and how much assist you use.

Can I take the battery out to charge it?+

Removable battery: yes, so the pack can be charged away from the bike, indoors or at a desk. Capacity on the Talon E+ reaches 430 Wh, and the pack is covered by a 2 years battery warranty. Carrying it inside also makes a flat battery less of a problem in a garage or store.

Which motor does Giant fit to its e-bikes?+

Giant fits its own motor, listed as own, in a mid position on the reference bike. A mid motor keeps the mass low and central between the wheels, which suits trail riding and long climbs. Developing the drive in house also means motor service stays with the same manufacturer.

Can I buy a Giant e-bike online?+

Bikes are sold through dealers, listed as dealer, rather than through a website checkout, and servicing runs through partner shops. In practice that means a test ride before paying, and a local dealer handling setup, warranty work and repairs. Budget time for a shop visit at purchase.

Which countries does Giant sell e-bikes in?+

The range is listed for US only. That means the listed prices, warranty handling and support routes are framed around US riders, and anyone buying elsewhere should confirm availability with a dealer first. The entry figure of $2,950 is a US price, so exchange rates and import costs sit outside it.

What warranty and returns come with the bike?+

The battery warranty runs 2 years on the reference model, and online orders carry 14 days for money back on return. Warranty claims are handled by Giant Bicycle, Inc., the named entity on the warranty terms. Check what the frame warranty adds on top of the battery cover before you buy.

How do I reach Giant for help?+

Support runs on email, chat and phone, so a rider can reach the company by phone, by email or by live chat rather than by post alone. The listed channels are published for the US market, alongside the dealer network that handles the physical side of the bike. Mechanical questions are usually quicker through the shop that sold it.

Sources

Compiled from 9 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Nominal motor power (W), Assist class.

Giant

Giant

Riders who want a dealer-sold e-mountain or e-road e-bike with a removable battery and an in-house mid motor.

8.7/10See alternatives