Hiboy review
Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Hiboy suits commuters who want a fat-tire or step-through e-bike with a throttle and a removable battery, and who are happy to buy and service through one company. E-bike prices sit at CAD 1,142.99 and CAD 1,349.99, with a 1 year frame warranty behind them.
Key facts
- Best for
- Throttle-equipped fat-tire and step-through e-bikes sold with in-house servicing.
- Reference models
- Hiboy P6, Hiboy EX9, Hiboy EX6, Hiboy EX6F↗
- Price from
- CA$1,142.99↗
- Price up to
- CA$1,349.99↗
- Nominal motor power (W)
- 500 to 750↗
- Assist class
- Us class 3↗
- Throttle
- Yes↗
- Largest battery (Wh)
- 720↗
- Removable battery
- Yes↗
- Claimed range (km)
- 120↗
- Lightest model (kg)
- 29↗
- Maximum payload (kg)
- 150↗
- Frame warranty
- 1 year↗
- Battery warranty
- 0.5 years↗
- Sales model
- Both↗
- Service network
- Own↗
- Money-back period
- 30 days↗
- Finance
- Yes↗
- Markets
- CA, US, AE, SA↗
- Legal entity
- FREEMAN INVESTMENT HOLDING LIMITED↗
- Headquarters
- China↗
- Founded
- 2014↗
- Support channels
- Email, Help-centre, Community↗
- Bike types
- Commuter, City, Step through, Folding, Fat tire
- Brakes
- Hydraulic disc, Mechanical disc
- Certifications
- Ul 2849
- Official website
- hiboy.com
E-scooters
Helmets and locks
Facts checked September 30, 2026, 12 sources
Pros and cons
Pros
- Throttle and a removable battery are both present, so a rider can pull away from a standstill and carry the pack indoors to charge.
- A claimed range of 120 km on a 720 Wh battery gives fat-tire riders usable distance between charges.
- Hiboy services in-house and runs a spare parts shop, which narrows the gap on dealer-led rivals such as Kalkhoff.
- Finance is offered on the collection, and a 30 days money-back window softens a first purchase.
Cons
- Support runs on email, help centre and community, so buyers with a fault get written answers and a help centre rather than a phone line.
- The lightest bike still weighs 29 kg, so the folding models suit a car boot more than a stairwell.
- Crash replacement is not part of the policy, so a written-off bike is not swapped out.
- Battery cover runs 0.5 years against 1 year on the frame, and the pack is the part most riders will want covered longest.
Who it suits
- Riders who want a fat-tire bike with a throttle and a removable battery, and who value one company handling sales and servicing.
- Commuters who would rather spread the cost than pay CAD 1,142.99 in one go.
- Shoppers who want bikes, a kick-scooter and a lock from the same seller.
Who should look elsewhere
- Kalkhoff buyers after hybrid or emtb frames, since those sit outside Hiboy's commuter, city and step through.
- Tern riders carrying cargo, because cargo is not among Hiboy's commuter, city and step through.
Where it sits among rivals
Hiboy's entry price ranks 46 of 149, which places the cheapest bike in the middle of the market rather than at the sharp end. The top of the range tells a different story: 7 of 145 on the upper price, among the lowest prices on the board. In short, the opening price is unremarkable and the ceiling is low, so the whole range reads as a single price band.
Pricing
The e-bike collection opens at CAD 1,142.99 and tops out at CAD 1,349.99. The gap between the two is modest, so a step-through commuter and a fat-tire machine sit close in cost. That narrow spread means buyers choose on motor, battery and fit rather than on price tier, and comparisons with rivals are easiest made inside the band rather than across it.
What it does well
Throttle and a removable battery are both present, so a rider can pull away from a light and carry the pack indoors instead of parking it by a socket. The battery reaches 720 Wh and the claimed range is 120 km, a pairing that suits longer commutes on the heavier bikes. The trade-off is mass: the lightest bike still weighs 29 kg and the stated payload ceiling is 150 kg, so the folding models suit a car boot more than a stairwell. Warranty runs 1 year on the frame and 0.5 years on the battery, the money-back window is 30 days, and finance is available at the till.
Who runs it
The legal entity behind the brand is FREEMAN INVESTMENT HOLDING LIMITED, headquartered in China and founded in 2014. Support runs on email, help centre and community, so most questions are answered in writing or through a help centre rather than by a call. Buyers who prefer phone support on a bulky, heavy machine may find that narrower than they want.
How Hiboy compares
9.2 vs 8.9
9.2 vs 9.1
9.2 vs 9.2- 9.2 vs 9.1
9.2 vs 9.0- 9.2 vs 9.3
- 9.2 vs 9.1
9.2 vs 9.3- 9.2 vs 9.3
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
Hiboy vs Ride Electric9.2 vs 8.9
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
9.2 vs 8.0
Where Hiboy is available
- Available
- Canada
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does a Hiboy e-bike cost?+
The e-bike range opens at CAD 1,142.99 and closes at CAD 1,349.99. That band is narrow, so the commuter, step-through and fat-tire models sit inside one price bracket rather than spanning cheap to premium. Finance is offered, which spreads the entry figure over time.
Can I pay for a Hiboy bike in instalments?+
Finance is offered across the electric bike collection, so the purchase can be split rather than settled up front. The amount follows the same entry and top prices, CAD 1,142.99 and CAD 1,349.99, so choosing a cheaper model finances a smaller sum over the same period.
How far does a Hiboy bike go on one charge?+
The claimed range is 120 km and the battery reaches 720 Wh. That is a maker figure, so treat it as a guide rather than a measured result. Real distance depends on load, hills, tyre pressure and how often the rider leans on the throttle.
What does the warranty cover?+
The frame is covered for 1 year and the battery for 0.5 years, so the pack carries the shorter cover. Buyers also get a money-back window of 30 days. Crash replacement is not included, so a written-off bike is not replaced.
How heavy are these bikes?+
The lightest bike in the range still weighs 29 kg, and the stated payload ceiling is 150 kg. That makes the folding models easier to load into a car than to carry up stairs. Riders with a long walk at either end of the trip should allow for that weight.
What support do I get after buying?+
Support runs on email, help centre and community, so questions go by email, through a help centre or in a community rather than by phone. Servicing is handled by Hiboy itself and a spare parts shop lets owners order their own replacements. The mix suits buyers who are comfortable writing in rather than calling.
Which models and bike types does Hiboy sell?+
The reference models are Hiboy P6, Hiboy EX9, Hiboy EX6, Hiboy EX6F, and the bike types cover commuter, city and step through. That is a wide spread for one brand, from step-through commuters to fat-tire machines. Anyone shopping for a hybrid, road or electric mountain bike has to look elsewhere.
Is the battery certified?+
The listed certification is ul 2849, and the scooter line also carries a separate UL battery standard of its own. Buyers who need a particular standard for their market should confirm the model on their shortlist carries it, since certification is listed per product rather than across the whole catalogue.
Sources
- hiboy.ca checked September 30, 2026
Backs: Sales model, Spare parts shop
“Dealers - Become a Dealer - Find a Dealer”
- hiboy.ca/collections/electric-bikes checked September 30, 2026
Backs: Bike types, Finance, Price from, Price up to, Reference models
“From rugged fat-tire ebikes to sleek step-through designs and portable folding ebikes, hiboy ebikes meet your need of daily commuting and adventure.”
- hiboy.ca/pages/contact-us checked September 30, 2026
Backs: Headquarters
“No. 96, Jinye Avenue, Kuichong Street, Dapeng New District, Shenzhen, Guangdong 518172”
- hiboy.ca/pages/model-comparison checked September 30, 2026
Backs: Largest battery (Wh), Claimed range (km), Nominal motor power (W), Maximum payload (kg), Lightest model (kg)
“Hiboy EX6 Step-thru Fat Tire Electric Bike ... 48V 15Ah”
- hiboy.ca/pages/our-story checked September 30, 2026
Backs: Founded, Legal entity
“This company was founded in 2014 and has now been in business for 7 years”
- hiboy.ca/pages/return-refund checked September 30, 2026
Backs: Money-back period, Battery warranty
“30-Days Return Period: Any new / undamaged / unused product purchased from Hiboy may be returned for up to 30 days after the original delivery date.”
- hiboy.ca/pages/warranty checked September 30, 2026
Backs: Crash replacement, Service network, Frame warranty, Warranty
“1-year all-inclusive warranty for the original owner”
- hiboy.ca/products/hiboy-cable-wire-lock-for-bike-and-scooter checked September 30, 2026
Backs: Integrated lights, Product type
“Made of strong alloy steel cable with a protective PVC coating”
- hiboy.ca/products/hiboy-p6-fat-tire-electric-bike checked September 30, 2026
Backs: Removable battery, Throttle
“48V 11.6AH Removable, IPX5 Waterproof, 48V 11.6AH Lithium-Ion Battery”
- hiboy.ca/products/hiboy-s2pro-electric-scooter-for-daily-... checked September 30, 2026
Backs: Folding, IP rating, Maximum load (kg), Nominal motor power (W), Suspension, Tyres, Top speed (km/h), Vehicle type, Weight (kg)
“folds in approximately three seconds”
- hiboy.com checked September 30, 2026
Backs: UL 2272 certified
“UL 2849 / UL 2272 Certified”
- hiboy.com/products/hiboy-p6-fat-tire-electric-bike checked September 30, 2026
Backs: Assist class, Brakes, Certifications, Markets, Support channels
“E-BIKE CLASS: Class 3”
Compiled from 12 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Motor position, Motor brand.
Hiboy
Throttle-equipped fat-tire and step-through e-bikes sold with in-house servicing.