Moustache Bikes review
Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Moustache Bikes suits riders who want a single maker across city, road, trail and cargo riding, sold through dealers and backed by a frame warranty of 10 years. The trade-off is range: batteries top out at 750 Wh, so long commutes need planning and a spare charge.
Key facts
- Best for
- Dealer-sold bikes with belt drive, a removable battery and a long frame warranty.
- Reference models
- Lundi 27 Belt, Mardi 27, Trail 150.2, Lundi 20 Cargo 3↗
- Motor position
- Hub↗
- Largest battery (Wh)
- 750↗
- Removable battery
- Yes↗
- Maximum payload (kg)
- 150↗
- Belt drive
- Yes↗
- Frame warranty
- 10 years↗
- Sales model
- Dealer↗
- Service network
- Partner↗
- Markets
- AT, AU, BE, CA, CH, DE, DK, ES, FI, FR, GB, GR, IE, IT, LU, NL, NO, NZ, PT, SE, SK, US↗
- Legal entity
- SAS Cycle Me↗
- Headquarters
- France↗
- Support channels
- Email, Phone, Help-centre↗
- Bike types
- City, Commuter, Step through, Road, Emtb, Cargo
- Motor brand
- Bosch
- Official website
- moustachebikes.com
Facts checked September 30, 2026, 5 sources
Apps and profiles
Pros and cons
Pros
- A frame warranty of 10 years is a substantial commitment on a bike sold through dealers.
- Belt drive appears on part of the range, which removes the chain oil and cleaning routine that wear riders down.
- A payload of 150 kg makes the cargo bike a real option for shopping and children, and cargo leads the cargo listings at 100%.
- Bike types run from city to cargo in one range, city, commuter and step through, so a household can cover town, road and trail without changing maker.
- Support runs on email, phone and help centre, which puts phone and a help centre alongside email.
Cons
- Batteries top out at 750 Wh, while some e-bikes listed on the site carry 2,304 Wh, so riders on long routes may need a second pack.
- Buying runs through dealers and servicing runs on partner workshops rather than a brand workshop, so repairs lean on local coverage: dealer and partner.
- Buyers after folding or fat tyre designs find neither here, since city, commuter and step through stops at city, commuter, step-through, road, mountain and cargo while cargo, commuter and folding adds folding.
Who it suits
- Riders who want belt drive and a removable battery, since belt drive is part of the range and the battery comes out for charging.
- Households moving heavy loads, where the stated payload is 150 kg and a cargo bike sits in the line-up.
- Long-term owners, because the frame warranty runs 10 years.
Who should look elsewhere
- Anyone after a folding frame: Tern lists cargo, commuter and folding, which includes folding where Moustache's city, commuter and step through does not.
- Buyers who want fat tyres: HK Beirui Trade Co. lists commuter, folding and fat tire with fat tyre and folding, neither of which appears in the Moustache range.
Core features
Start with capacity: the largest pack holds 750 Wh, and that ceiling sets how far a charge carries you. The battery is removable, so charging does not depend on where the bike is parked. Next comes load: the stated payload is 150 kg, the figure to work from for panniers, a child seat or a heavy week of shopping. Then drive: belt drive is part of the range, so on those models there is no chain to oil, tension or guard, and clothes stay cleaner after a wet commute. Owners keep a bike for years, so frame cover matters as much as range, and the frame warranty runs 10 years. That is worth setting against the cheaper frames sold elsewhere, and it is the number buyers here should hold on to.
The company behind it
The company behind the name is SAS Cycle Me, based in France. That matters for two things worth checking early: who you deal with under a warranty claim, and which country's consumer rules apply to the sale. Support runs on email, phone and help centre, so the brand can be reached by phone, by email or through its help centre, and questions about a specific bike can be raised before you visit a shop. Because a dealer handles the sale itself, the support lines are the route for anything the shop cannot answer, such as a frame or motor enquiry, and having the model details to hand shortens that exchange.
How Moustache Bikes compares
Where Moustache Bikes is available
- Available
- Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
Who sells and services a Moustache Bikes e-bike?+
Bikes are sold through dealers rather than online, and servicing runs on partner workshops: dealer and partner. Your dealer is therefore the first stop for a service, a spare part or a warranty job, which makes local stock worth checking before you plan a trip.
What warranty comes with the frame?+
The frame warranty runs 10 years, and it is the largest single figure quoted for a Moustache Bikes bike. It covers the frame rather than the whole machine, so ask a dealer in writing what applies to the motor, the battery and the belt.
How far does a Moustache Bikes e-bike go on a charge?+
Batteries top out at 750 Wh, and that pack is removable, so it can be carried inside to charge rather than left on the bike. Real range shifts with load, hills and assist level, so treat the pack size as a ceiling on what to expect.
Which motor drives a Moustache Bikes e-bike?+
The motor brand is bosch and the motor sits in the hub, at hub. Work on the motor is a dealer job rather than a brand one, since servicing runs on partner workshops: partner, so check local coverage first.
Can a Moustache Bikes e-bike carry children or heavy shopping?+
The range includes a cargo bike, and the stated payload is 150 kg. That figure is what to size panniers, boxes and child seats against, and it is the number to settle before you commit to a model.
Does Moustache Bikes make belt-drive e-bikes?+
Belt drive is part of the range, and Lundi 27 Belt, Mardi 27, Trail 150.2, Lundi 20 Cargo 3 shows a belt model among the reference bikes. A belt replaces the chain, so there is no oil, no tension to set and less to wipe down after a wet ride.
Which countries can you buy a Moustache Bikes e-bike in?+
The brand lists sales across AT, AU and BE, so coverage depends on the country and on dealer presence there rather than on an online shop. Buying runs through dealers, so checking who stocks the model locally is the sensible first step.
Who owns Moustache Bikes and how do you contact them?+
Moustache Bikes trades under SAS Cycle Me, which is based in France. Support runs on email, phone and help centre, so phone, email and a help centre are listed for questions a dealer cannot settle, such as frame or motor enquiries.
Sources
- moustachebikes.com/en-US checked September 30, 2026
Backs: Markets, Sales model, Service network
“Select your location: Europe - Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, Slovakia, United...”
- moustachebikes.com/en-US/electric-bikes checked September 30, 2026
Backs: Bike types, Motor position, Reference models
“Urban | ... Road | ... E-MTB | ... Cargo | ... its steering and very low step-through frame”
- moustachebikes.com/en-US/electric-bikes/lundi-27 checked September 30, 2026
Backs: Belt drive, Motor brand, Maximum payload (kg), Removable battery
“Its belt drive offers a quiet, smooth, and clean ride”
- moustachebikes.com/en-US/electric-bikes/samedi-29-trail checked September 30, 2026
Backs: Largest battery (Wh), Frame warranty
“Battery PT 625Wh / PT 750Wh (Trail 150.2)”
- moustachebikes.com/en-US/legal-notice checked September 30, 2026
Backs: Headquarters, Legal entity, Support channels
“88150 Thaon-les-Vosges - FRANCE”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from, Price up to, Nominal motor power (W), Assist class.
Moustache Bikes
Dealer-sold bikes with belt drive, a removable battery and a long frame warranty.