Performance Bicycle review
Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Performance Bicycle suits riders in the US who want a new e-bike or helmet from a specialist retailer, not a bargain second-hand market. It gives the longest money-back window in this comparison, 30 days, and reaches US only, so travel plans need another seller.
Key facts
E-bikes
- Reference models
- Specialized Turbo Levo 4 Comp Alloy, Specialized Turbo Creo 2 Comp Carbon, Salsa Confluence Flat Bar, Specialized Turbo Vado SL 2↗
- Price from
- $1,999.99↗
- Price up to
- $14,399.99↗
- Motor position
- Mid↗
- Nominal motor power (W)
- 810↗
- Largest battery (Wh)
- 840↗
- Sales model
- Both↗
- Service network
- Own↗
- Bike types
- Emtb, Road, City
- Motor brand
- Own
- Brakes
- Hydraulic disc
Pros and cons
Pros
- Longest money-back window in this comparison at 30 days, ahead of myebikes.com and Buybestgear on 14 days and 14 days
- Finance is available, which is true for most shops in the 96.9% share of this site, so it helps spread the cost
- Support runs on email, chat and phone, which covers chat and phone as well as email
- Service is handled in house through own, so bike setup and repair sit with the same retailer that sold the bike
- Helmets come with an 5-Star Virginia Tech Helmet Rating, a recognised independent test rather than a maker claim
Cons
- Refurbished stock is not offered, so a second-hand route is closed where DOTBLUE eBIKE sells refurbished bikes
- Ships to US only, so riders outside the US need a different seller
- A money-back window of 30 days does not cover what happens after it, and a used-bike warranty is not part of the return terms
- E-bike prices run from $1,999.99 to $14,399.99, so the top end sits well above the 2,304 Wh batteries typical of the site range
Ready to try Performance Bicycle?
Who it suits
- US commuters buying a new city or road e-bike with in house servicing
- Riders who want a long money-back window rather than a cheap refurbished bike
- Anyone shopping for a helmet with an independent safety rating
Who should look elsewhere
- Riders outside the US, because delivery covers US only
- Hunting for a used or refurbished bike, since no refurbished stock is offered
- Readers shopping the German market, where myebikes.com lists on 14 days
What it does well
The clearest thing separating this shop from its neighbours is the return window. Money-back runs for 30 days, which is the longest of the brands compared here, ahead of myebikes.com at 14 days and Buybestgear at 14 days. You get real room to ride a bike around your own routes before deciding. Finance is offered too, which fits the 96.9% of shops on this site that offer it, and it spreads a purchase such as the $1,999.99 starting point over time. The trade-off sits on the other side of the ledger: no refurbished bikes are sold, so the cheaper second-hand route that DOTBLUE eBIKE keeps open is not here. Everything listed is new stock. Service runs through the shop's own workshop rather than a partner, which matters most if you buy a mid motor bike from the $1,999.99 to $14,399.99 range and want the same team to handle setup and later work.
Who runs it
Performance Bicycle is run by AMain.com, Inc., a US company headquartered in the US. It is a retailer rather than a marketplace, so the person selling you the bike is the shop itself and the product pages list the stock directly. Service is provided in house, which pairs well with a retailer that also carries its own motor and brake specification on the bikes it lists. Support reaches you on email, chat and phone, so help is not limited to email if something goes wrong with a delivery or a part. The shop ships to US and lists its shipping terms for that market, which keeps the picture narrow and clear: this is a domestic operation, not a cross border seller. That focus is the trade-off. Riders planning a move, a flight with a bike, or a purchase from another country will find the same doors closed.
How Performance Bicycle compares
Where Performance Bicycle is available
- Available
- United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How long is the money-back window at Performance Bicycle?+
The return window runs for 30 days, which is the longest among the brands compared here. That gives you time to ride the bike on your own commute before deciding to keep it. myebikes.com offers 14 days and Buybestgear 14 days, so both are shorter.
Where does Performance Bicycle deliver?+
Shipping covers US, and the shop lists its terms for that market. Delivery outside the US is not offered, so a buyer abroad should plan on another seller. That is the main limit for riders who move between countries or want a bike shipped abroad.
Can I pay in instalments rather than all at once?+
Yes, finance is offered at the shop, which covers most of the sellers on this site, at 96.9%. With e-bikes starting at $1,999.99 and running to $14,399.99, spreading the cost can make the upper end of that range more manageable. The exact terms sit with the finance provider at checkout.
Do Performance Bicycle bikes come with a warranty?+
The return terms cover 30 days of money back, and the shop sells new bikes only, with no refurbished stock. A separate used-bike warranty is not part of the return terms, so ask the shop directly about cover on a new frame and battery before you order.
What kind of e-bikes does the shop sell?+
The bike types listed are emtb, road and city, so the range spans city riding, road models and electric mountain bikes. The reference models come from Specialized and Salsa, covering an alloy trail bike, a carbon road bike and a flat bar model. Servicing is handled in house through own.
What do the e-bikes have under the motor and brakes?+
The listed model pairs a mid motor from the brand's own own range with 810 W of nominal power and hydraulic disc. Batteries on that model reach 840 Wh. Own-brand motors mean parts and tuning stay with the shop's own workshop.
Are helmets sold here independently rated?+
The helmets listed carry an 5-Star Virginia Tech Helmet Rating, which is a third party test result rather than a maker claim. Fit runs from 49-53cm to 60-63cm, and weight sits at 341 to 400 g. Measuring your head before ordering matters more than the rating, since sizing changes between models.
How do I reach Performance Bicycle if something is wrong?+
Support runs on email, chat and phone, so you can use chat or phone as well as email. Chat and phone both sit well above the site average of 67.2% for phone availability, which helps if a delivery or a fault needs sorting quickly.
Sources
- performancebike.com checked September 30, 2026
Backs: Shop type
“we carry the bikes, parts, accessories, and clothing”
- performancebike.com checked September 30, 2026
Backs: Legal entity
“Powered by AMain.com, Inc.”
- performancebike.com/about-performance-bicycle/i415 checked September 30, 2026
Backs: Headquarters
“Based in Chico, California”
- performancebike.com/bike-cycling-helmets/c15010 checked September 30, 2026
Backs: Product type
“Shop the best prices from top brands for new helmets”
- performancebike.com/ebikes-bikes-bicycles/c17226 checked September 30, 2026
Backs: Bike types, Price from, Price up to, Reference models, Sales model
“Mountain (50), Road (6), Lifestyle (9)”
- performancebike.com/faq-affirm-financing/i289 checked September 30, 2026
Backs: Finance
“has teamed up with Affirm to offer instant loan decisioning”
- performancebike.com/product-returns/i842 checked September 30, 2026
Backs: Money-back period, Refurbished stock, Support channels
“within 30 days from purchase”
- performancebike.com/shipping-information/i751 checked September 30, 2026
Backs: Markets
“free shipping on most orders over $99 within the 48 contiguous United States”
- performancebike.com/specialized-camber-mountain-helmet-bl... checked September 30, 2026
Backs: Fit range, Independent rating, Weight (g)
“49 - 53cm”
- performancebike.com/specialized-turbo-levo-4-comp-alloy-e... checked September 30, 2026
Backs: Largest battery (Wh), Brakes, Motor brand, Motor position, Nominal motor power (W), Service network
“Battery: Specialized Turbo (Integrated) (840Wh)”
Compiled from 10 source pages, checked September 30, 2026. We did not open an account.
Performance Bicycle
US riders buying a new e-bike, helmet or spare part with a long money-back window.