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Reid Cycles review

Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Reid Cycles suits Australian riders who want a single shop covering commuter, cargo, fat-tire and mountain shapes, with entry pricing at AUD 1,299.99 sold direct rather than through dealers. The trade-off is a modest 418 Wh battery and no throttle to lean on.

Key facts

Best for
Australian riders wanting commuter, cargo and mountain shapes from a single seller with own servicing.
Reference models
Let's Roll Step-Through eBike, Quest 1 ST (Step Through) Urban eBike, Classic Vintage eBike, Let's Moto Fat eBike↗
Price from
A$1,299.99↗
Motor position
Hub↗
Nominal motor power (W)
250↗
Assist class
EU 25↗
Throttle
No↗
Largest battery (Wh)
418↗
Removable battery
Yes↗
Claimed range (km)
120↗
Maximum payload (kg)
120↗
Frame warranty
from 2 years↗
Battery warranty
1 year↗
Sales model
Direct↗
Service network
Own↗
Money-back period
30 days↗
Finance
Yes↗
Markets
AU↗
Headquarters
Australia↗
Support channels
Email, Help-centre↗
Bike types
Commuter, City, Hybrid, Step through, Fat tire, Cargo, Emtb
Motor brand
Bafang
Brakes
Hydraulic disc
Certifications
En 15194
Official website
reidcycles.com.au

Facts checked September 30, 2026, 6 sources

Pros and cons

Pros

  • A single shop covers commuter, city, hybrid, step-through, fat-tire, cargo and electric mountain shapes, where Kalkhoff's city, hybrid and step through is a shorter list.
  • Entry pricing of AUD 1,299.99 puts Reid Cycles in the lower tier of the 149 brands ranked on entry price, at 55.
  • Finance is available and a 30 days return window softens the first ride.
  • A payload of 120 kg makes the cargo and step-through shapes genuinely useful rather than decorative.
  • Servicing runs through Reid Cycles' own workshop, own, so the seller handles the repair.

Cons

  • Support runs on email and help centre only, so there is no phone line for a bike that will not start.
  • The throttle is not offered, against 92.6% of listings in this comparison that include one.
  • Battery cover of 1 year sits well below the frame cover of from 2 years, so a pack replacement lands with the rider.
  • Sales and support stop at AU, so an overseas buyer carries the freight and finds no local workshop.

Ready to try Reid Cycles?

Scored 9.0 / 10 by CommuteCue.

See alternatives

Who it suits

  • Australian riders who want commuter, step-through and hybrid shapes sold direct, with hydraulic braking and a removable battery in one place.
  • Households moving children or goods by bike, who value a payload of 120 kg more than sporty handling.
  • Riders who prefer written answers and a help centre to a phone call, and who like the idea of the seller handling servicing through its own workshop.

Who should look elsewhere

  • Riders outside AU, who should weigh Kalkhoff or Tern rather than a seller based in Australia.
  • Buyers wanting a twist throttle, since 92.6% of listings in this comparison include one and this catalogue does not.
  • Folding bike buyers, because Tern's cargo, commuter and folding and HK Beirui Trade Co.'s commuter, folding and fat tire both list folding while commuter, city and hybrid does not.

Core features

Reid Cycles builds the range around a removable battery, so charging happens indoors and a spare pack can live in a pannier. The step-through urban reference model carries 418 Wh and a claimed range of 120 km, which is a manufacturer figure and will move with rider weight, terrain and assist level. Support is pedal-assist only: the throttle is not offered, so the motor never pushes the bike unbidden. Buyers who want a twist throttle need to look elsewhere, and that is worth settling before the purchase rather than after. Load carrying is the quieter strength. A payload of 120 kg covers a weekend shop run, a pair of children or a stack of work gear, and it puts the cargo and step-through shapes on more even footing with pricier dedicated cargo brands. Cover runs for from 2 years on the frame but only 1 year on the battery, so budget for a pack replacement outside that window. The 30 days return window is the counterweight, and it sits alongside finance, which spreads the entry bike's cost over time instead of asking for it in a single payment.

The company behind it

Reid Cycles is an Australian outfit, headquartered in Australia, and it sells into that same single market rather than exporting. That shapes who the bikes suit: no import paperwork, no freight surcharge, and a return handled inside one jurisdiction. After the sale, the relationship runs on email and help centre, which is email and a help centre. Questions about a battery that will not charge, a sensor fault or a spare part can be raised in writing and answered from the same thread, and the help centre gives you somewhere to search before writing at all. What is missing is a voice on a phone. A rider whose bike will not start on the way to work has no number to ring, which is the trade-off worth weighing against the entry price if your rides are urgent or long.

How Reid Cycles compares

Where Reid Cycles is available

Available
Australia

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a Reid Cycles e-bike cost at the entry point?+

The cheapest e-bike in the range is priced at AUD 1,299.99, and Reid Cycles sits at 55 of 149 brands ranked on entry price. Cheapest listings across this comparison open at €599.99, so a buyer on a tight budget still has cheaper doors, while finance is available to spread the cost.

How far does the reference e-bike go on a charge?+

The step-through urban reference model lists a claimed range of 120 km from a battery of 418 Wh. That is a manufacturer figure, so real distance shifts with rider weight, terrain and assist level. Read it as a headline number rather than a set promise for a daily commute.

Can I spread the cost of the bike?+

Finance is offered on the range, so the AUD 1,299.99 entry bike can be taken on a repayment plan rather than paid up front. Paired with the 30 days return window, it gives room to check how the bike handles your commute before the plan has run its course.

What does the warranty actually cover?+

The frame carries a from 2 years warranty, while the battery is covered for 1 year, the shortest part of the package. Servicing runs through Reid Cycles' own workshop, so a battery claim goes to the same organisation that sold the bike.

Which countries does Reid Cycles sell to?+

The company is based in Australia and ships in Australia, so buying outside that market means freight and no local service network. Riders in Europe should look at Kalkhoff, which lists city, hybrid, step-through and electric mountain shapes, before committing to an imported order.

What motor and assist does the bike use?+

Motors are Bafang units in the hub, rated at 250 W nominal on the reference model, and the assist class is EU 25. There is no throttle, so all support comes from pedalling. That suits riders who want the bike to assist rather than propel them.

Is the bike certified for road use?+

The reference model carries en 15194 certification, a European standard, and the assist class of EU 25 matches that market's rules. Australia is the only market served, so buyers there should check local rules against the specification before riding without a licence.

What types of e-bike can I choose from?+

The catalogue spans commuter, city and hybrid, from step-through city bikes to cargo and electric mountain machines. Reference models include the step-through urban bike and Let's Moto Fat, and braking on the reference bike is hydraulic disc, which suits wet city commuting.

Sources

  • reidcycles.com.au checked September 30, 2026

    Backs: Bike types, Money-back period, Reference models, Sales model, Support channels

    “Electric Commuter Bikes, Electric Mountain Bikes, Electric Cargo Bikes, Electric Vintage Bikes, WSD Electric Bikes; Let's Roll Step-Through eBike; Let's Moto Fat eBike”

  • reidcycles.com.au/collections/electric-bikes checked September 30, 2026

    Backs: Motor brand

    “Shop our Bafang or Ananda range of mid-drive or hub motor Electric Bikes today”

  • reidcycles.com.au/collections/electric-bikes/products.json checked September 30, 2026

    Backs: Price from

    “Let's Roll Step-Through eBike ... "price":"1299.99"”

  • reidcycles.com.au/pages/ebike-buying-guide checked September 30, 2026

    Backs: Assist class, Removable battery

    “eBikes in Australia are limited to 250w (500w in NSW) and will assist you up to 25km/hr”

  • reidcycles.com.au/pages/our-warranty checked September 30, 2026

    Backs: Maximum payload (kg), Battery warranty, Frame warranty

    “The warranty only covers riders under and up to 120kgs including luggage”

  • reidcycles.com.au/pages/shipping checked September 30, 2026

    Backs: Headquarters, Markets

    “Orders for items that are currently in stock are usually dispatched same day from our Melbourne warehouse”

  • reidcycles.com.au/products/quest-1-0-step-through-ebike-my26 checked September 30, 2026

    Backs: Largest battery (Wh), Brakes, Certifications, Claimed range (km), Finance, Motor position, Nominal motor power (W), Service network, Throttle

    “using a standard 418Wh battery: At 30c/kWh x 0.418kWh = 12.5c for a full charge”

Compiled from 7 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Price up to.

Reid Cycles

Australian riders wanting commuter, cargo and mountain shapes from a single seller with own servicing.

9.0/10See alternatives