Fiido review

Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Fiido suits buyers who want one brand to cover the daily ride and the heavy load, with city, commuter, folding, fat-tire, cargo and longtail under a single range. An entry price of $549 makes a first bike easy to justify, and finance spreads the cost on the larger models.

Key facts

Best for
One seller covering the daily commute and the load hauling, with folding and longtail in the same range.
Reference models
Titan, T2, C11, M1 Pro↗
Price from
$549↗
Price up to
$2,299↗
Motor position
Hub↗
Nominal motor power (W)
750↗
Assist class
EU 25↗
Throttle
Yes↗
Largest battery (Wh)
2,088↗
Removable battery
Yes↗
Claimed range (km)
347↗
Lightest model (kg)
13.75↗
Maximum payload (kg)
200↗
Frame warranty
3 years↗
Battery warranty
2 years↗
Sales model
Both↗
Service network
Partner↗
Money-back period
30 days↗
Finance
Yes↗
Markets
AT, BE, BG, HR, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, MC, NL, PL, PT, RO, SK, SI, ES, SE, GB, CA, US↗
Headquarters
Hong Kong↗
Founded
2017↗
Support channels
Email, Phone, Help-centre, Chat↗
Bike types
City, Commuter, Folding, Fat tire, Cargo, Longtail
Brakes
Hydraulic disc
Certifications
En 15194
Official website
fiido.com

Facts checked September 30, 2026, 7 sources

Apps and profiles

Elsewhere
LinkedInX

Pros and cons

Pros

  • One brand covers city, commuter and folding, where Kalkhoff lists city, hybrid and step through and stops short of cargo and longtail.
  • The hardware is consistent across the range: hydraulic disc brakes, en 15194 certification on the cargo bike and an assist class of EU 25.
  • Named reference models, Titan, T2, C11, M1 Pro, let buyers judge the range bike by bike rather than by badge alone.
  • A throttle and a removable battery are both listed, so riders get pull away help and can charge away from home.

Cons

  • The lightest bike in the range weighs 13.75 kg, so stairs, train platforms and shared flats are where the range asks most of a rider.
  • Aftercare runs through partner shops with sales both, so a repair means finding a partner rather than returning to a company bench.
  • Nominal power is 750 W from a hub motor, above the 500 W typical across the brands listed, which puts Fiido in the middle of a spread running 250 W to 2,600 W.
Fiido

Ready to try Fiido?

Scored 9.3 / 10 by CommuteCue.

Who it suits

  • Households carrying more than a rider, since city, commuter and folding puts a cargo bike and a longtail in the same range.
  • Commuters splitting a week between a train platform and open road, choosing between Titan, T2, C11, M1 Pro in one place.
  • Buyers who would rather spread the cost, since finance is offered across the range.

Who should look elsewhere

  • Riders who want a dealer backed city, hybrid or step through range: Kalkhoff lists city, hybrid and step through.
  • Buyers who only need cargo, commuter and folding bikes and prefer a maker built around them: Tern lists cargo, commuter and folding.
  • Riders after an emtb, a type HK BEIRUI TRADE CO. lists in commuter, folding and fat tire and the Fiido range leaves out.

Core features

The spec sheet is consistent across the range: a throttle is fitted and the battery pulls out for charging away from the frame, which matters for anyone without a garage or with a shared hallway. Capacity runs to a top battery of 2,088 Wh with a claimed range of 347 km across the line, and the cargo end is rated to a payload of 200 kg. Set against that, the lightest bike in the range weighs 13.75 kg, which is the figure apartment riders feel first. Cover runs 3 years on the frame and 2 years on the battery, buyers get a money back period of 30 days, and finance is available to spread the cost of the larger models.

Plans and prices

Fiido sells bikes outright, so there is no subscription tier to renew and no second charge after the sale. The entry figure is $549 and the top of the range is $2,299, and both are the price of the bike at the point of purchase. A buyer shopping the opening price is looking at the cheapest bike in the line, while a buyer comparing the two ends is weighing a daily commuter against a cargo platform. The number set at the till is the number the budget carries.

How it compares on our data

On the listing, Fiido sits 22 of 149 brands for the cheapest bike and 65 of 145 for the most expensive. The entry price ranks near the front of the field while the ceiling ranks around the middle, which says the range is wide rather than cheap at every point. Riders scanning the full list will meet Fiido early on price from and further down the order on price to, so judge it on the model you want rather than on the brand average.

The company behind it

Fiido is a HK company founded in 2017, which puts the design and the warehouse a long way from most of the riders who buy the bikes. Contact runs on email, phone and help centre, so a question about a delivery, a battery or a warranty claim has more than one route to an answer, though none of them is a workshop counter. For a commuter weighing a purchase they will keep for years, the combination of a young company and remote support is the part to think about before ordering.

How Fiido compares

Where Fiido is available

Available
Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Fiido e-bike cost to buy?+

The range runs $549 to $2,299. The lower figure is the cheapest bike Fiido lists and the upper figure the most expensive, and both are the price of the bike at the point of sale. Nothing in the published pricing comes back as a renewal, so the purchase figure is the one that stays in your budget.

What range do Fiido bikes cover on a charge?+

The headline figure is a claimed range of 347 km on the largest battery, 2,088 Wh. Claimed numbers come from the brand rather than an independent test, so treat the top figure as a ceiling and expect the lighter, loaded bikes to fall short of it on a cold commute.

Where does Fiido deliver?+

The published market list runs to AT, BE and BG, which covers most of Europe with the UK, Canada and the US alongside. That list is the extent of the brand's own delivery, so check your address against it before you order rather than after.

Is there a throttle and can the battery be taken out?+

Both are listed for the range: a throttle is fitted, and the battery is removable so it can be charged away from the frame. You get help away from the pedals on the flat as well as the hill, and a shared hallway or a work socket works as well as a garage.

What warranty and returns come with a Fiido bike?+

The frame is covered for 3 years and the battery for 2 years, with a money back period of 30 days on top of that. The two covers run for different lengths, so the battery is the part to read most closely before you sign, since a pack ages faster than a frame.

What kinds of bike does Fiido make?+

The range is broad: city, commuter and folding. That covers a daily commute, a foldable for the train, a fat-tire for rough ground and a cargo platform for heavy loads, which is wider than Kalkhoff's city, hybrid and step through.

How is a Fiido bike serviced after delivery?+

Service is handled by partner shops, and sales run both, so a bike bought on the website still meets a local workshop for anything that needs attention. Worth confirming which partner covers your address early, particularly with a payload of 200 kg on the cargo bikes.

Is finance available on a Fiido bike?+

Finance is offered on the range, so the cost of a larger bike near $2,299 can be spread instead of paid in one go. If you would rather not take credit, the same range starts at $549, which keeps the first purchase modest.

What certification do the bikes carry?+

The cargo bike carries en 15194 certification alongside hydraulic disc brakes, and the assist class across the range is EU 25. That classification is the number a European buyer should check first, because it sets the category the motor support falls into.

Sources

  • fiido.com checked September 30, 2026

    Backs: Headquarters, Support channels

    “Room 02, G/F, The Cloud 111 Tung Chau Street Tai Kok Tsui, KL”

  • fiido.com/collections/electric-bikes checked September 30, 2026

    Backs: Largest battery (Wh), Bike types, Claimed range (km), Maximum payload (kg), Price from, Price up to, Reference models

    “each battery having a capacity of 696Wh, it offers a total capacity of 2088Wh”

  • fiido.com/pages/about-fiido checked September 30, 2026

    Backs: Lightest model (kg)

    “ultra-light 13.75 kg full-carbon frame, the Fiido Air”

  • fiido.com/pages/fiido-affiliate checked September 30, 2026

    Backs: Founded

    “Since its inception in 2017”

  • fiido.com/pages/shipping-delivery checked September 30, 2026

    Backs: Markets

    “Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal,...”

  • fiido.com/pages/warranty-policy checked September 30, 2026

    Backs: Sales model, Service network, Battery warranty, Frame warranty

    “whether you purchase from our official website, authorized offline stores”

  • fiido.com/products/fiido-titan-robust-cargo-electric-bike... checked September 30, 2026

    Backs: Assist class, Brakes, Certifications, Finance, Money-back period, Motor position, Nominal motor power (W), Removable battery, Throttle

    “Pre-set speed is 25 km/h”

Compiled from 7 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Motor brand.

Fiido

Fiido

One seller covering the daily commute and the load hauling, with folding and longtail in the same range.

9.3/10See alternatives