Updated October 17, 2026 · CommuteCue Editorial Team
Fiido vs Tenways
Tenways
Fiido
Higher score in this comparison
Where Fiido and Tenways differ
| Compare | ||
|---|---|---|
| Reference models | Titan, T2, C11, M1 Pro | TENWAYS CGO600, TENWAYS AGO T, TENWAYS AGO Performance, TENWAYS Longtail Duo |
| Price from | $549 | €1,199 |
| Price up to | $2,299 | €4,999 |
| Motor position | Hub | Mid |
| Nominal motor power (W) | 750 | 250 |
| Largest battery (Wh) | 2,088Higher | 720 |
| Claimed range (km) | 347Higher | 120 |
| Lightest model (kg) | 13.75Lower | 15 |
| Maximum payload (kg) | 200 | 220Higher |
| Frame warranty | 3 years | 5 yearsHigher |
| Money-back period | 30 daysHigher | 14 days |
| Markets | AT, BE, BG, HR, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, MC, NL, PL, PT, RO, SK, SI, ES, SE, GB, CA, US | AT, BE, BG, HR, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, NL, NO, PL, PT, RO, SK, SI, ES, SE, CH, GB |
| Throttle | Yes | Not confirmed |
| Belt drive | Not confirmed | Yes |
Same on both: Assist class (EU 25), Removable battery (Yes), Battery warranty (2 years), Sales model (Both), Service network (Partner), Finance (Yes).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Key differences
- Fiido scores higher overall: 9.3 vs 8.9.
- Largest battery (Wh) is higher at Fiido: 2,088 vs 720.
- Claimed range (km) is higher at Fiido: 347 vs 120.
- Lightest model (kg) is lower at Fiido: 13.75 vs 15.
- Maximum payload (kg) is higher at Tenways: 220 vs 200.
- Frame warranty is higher at Tenways: 5 years vs 3 years.
- Money-back period is higher at Fiido: 30 days vs 14 days.
- Support channels: only Fiido offers Phone, Chat.
- Support channels: only Tenways offers Community.
- Fiido is available in 1 more country.
Our verdict on each
Fiido
Fiido suits buyers who want one brand to cover the daily ride and the heavy load, with city, commuter, folding, fat-tire, cargo and longtail under a single range. An entry price of $549 makes a first bike easy to justify, and finance spreads the cost on the larger models.
Tenways
Tenways suits European commuters who want a mid-drive e-bike with a belt option, a removable battery and a cargo choice at the top, without paying flagship money. Entry pricing of €1,199 sits close to the market median, and the frame warranty runs 5 years. Service is partner based, so check a local workshop before committing.
Score breakdown
| Area | Fiido | Tenways |
|---|---|---|
| Cost | 9.5HigherEntry at $549 and a top of $2,299; ranked 22 of 149 brands on price from. | 8.5Entry price of €1,199 sits near the market median of €906.56, and the line runs to €4,999. |
| Offer | 9.5HigherA claimed range of 347 km on 2,088 Wh of battery, plus a payload of 200 kg on the cargo line. | 9.2Belt drive, a removable battery and 14 days of returns, with finance available on the range. |
| Trust | 8.7Support on email, phone and help centre, 3 years on the frame and 2 years on the battery, 30 days to change your mind. | Not confirmed |
The numbers side by side
| Fact | Fiido | Tenways |
|---|---|---|
| Largest battery (Wh) | 2,088 | 720 |
| Claimed range (km) | 347 | 120 |
| Lightest model (kg) | 13.75 | 15 |
| Maximum payload (kg) | 200 | 220 |
| Frame warranty | 3 years | 5 years |
| Battery warranty | 2 years | 2 years |
| Money-back period | 30 days | 14 days |
Positions in our rankings
| Ranking | Fiido | Tenways |
|---|---|---|
| Electric bikes | 68 of 185 | 1 of 185 |
| Commuter and city e-bikes | 46 of 143 | 1 of 143 |
| Cargo e-bikes | 24 of 69 | 1 of 69 |
Where each is licensed and available
| Country | Fiido | Tenways |
|---|---|---|
| Headquarters | Hong Kong | Netherlands |
Available in 26 countries for both. Additional countries for Fiido: 3. Additional countries for Tenways: 2.
Where these facts come from
Fiido
- fiido.com: 25 facts, checked September 30, 2026
Tenways
- tenways.com: 25 facts, checked September 30, 2026
Every fact side by side
| Fact | Fiido | Tenways |
|---|---|---|
| Bike types | City, Commuter, Folding, Fat tire, Cargo, Longtail | Commuter, City, Hybrid, Step through, Cargo, Longtail |
| Motor brand | Not confirmed | Bafang, Bosch, Own |
| Brakes | Hydraulic disc | Hydraulic disc |
| Certifications | En 15194 | Not confirmed |
| Legal entity | Not confirmed | TENWAYS Technovation Europe B.V. |
| Headquarters | Hong Kong | Netherlands |
| Founded | 2017 | Not confirmed |
| Support channels | Email, Phone, Help centre, Chat | Email, Help centre, Community |
Where each stands against the rest
| Fact | Fiido | Tenways | Median |
|---|---|---|---|
| Nominal motor power (W) | 750above the median | 250below the median | 425 |
| Largest battery (Wh) | 2,088highest quarter | 720below the median | 800.8 |
| Claimed range (km) | 347highest quarter | 120below the median | 138.5 |
| Lightest model (kg) | 13.75lowest quarter | 15lowest quarter | 25.7 |
| Maximum payload (kg) | 200highest quarter | 220highest quarter | 158.76 |
| Frame warranty | 3 yearsabove the median | 5 yearshighest quarter | 2 years |
Median across 144 listed brands.
Pros and cons
Fiido
Pros
- One brand covers city, commuter and folding, where Kalkhoff lists city, hybrid and step through and stops short of cargo and longtail.
- The hardware is consistent across the range: hydraulic disc brakes, en 15194 certification on the cargo bike and an assist class of EU 25.
- Named reference models, Titan, T2, C11, M1 Pro, let buyers judge the range bike by bike rather than by badge alone.
Cons
- The lightest bike in the range weighs 13.75 kg, so stairs, train platforms and shared flats are where the range asks most of a rider.
- Aftercare runs through partner shops with sales both, so a repair means finding a partner rather than returning to a company bench.
- Nominal power is 750 W from a hub motor, above the 500 W typical across the brands listed, which puts Fiido in the middle of a spread running 250 W to 2,600 W.
Tenways
Pros
- The line spans commuter, city, hybrid, step-through, cargo and longtail types, so one maker covers most daily riding.
- Belt drive is part of the range, which suits riders who want a chain-free drivetrain.
- Removable batteries and hydraulic disc brakes both feature across the line.
Cons
- Support runs on email, help centre and community only, so there is no phone line for a bike that needs a workshop.
- Service runs on a partner network, so a local Tenways workshop is not guaranteed in every market.
- The top of the range, €4,999, sits well above the €2,191.53 typical ceiling for commuter e-bikes.
Who each suits
Fiido
Who it suits
- Households carrying more than a rider, since city, commuter and folding puts a cargo bike and a longtail in the same range.
- Commuters splitting a week between a train platform and open road, choosing between Titan, T2, C11, M1 Pro in one place.
- Buyers who would rather spread the cost, since finance is offered across the range.
Who should look elsewhere
- Riders who want a dealer backed city, hybrid or step through range: Kalkhoff lists city, hybrid and step through.
- Buyers who only need cargo, commuter and folding bikes and prefer a maker built around them: Tern lists cargo, commuter and folding.
- Riders after an emtb, a type HK BEIRUI TRADE CO. lists in commuter, folding and fat tire and the Fiido range leaves out.
Tenways
Who it suits
- Commuters in Austria, BE and BG who want a mid-drive bike with a removable battery and hydraulic disc brakes.
- Riders who need real carrying capacity, since the Longtail Duo takes 220 kg.
- Buyers who prefer a chain-free drivetail, as belt drive is part of the range.
Who should look elsewhere
- Riders who want mountain terrain, since Kalkhoff carries emtb models that Tenways does not list.
- Anyone wanting a folding bike, as Tern and HK Beirui Trade Co. both list folding while Tenways does not.
Country by country
| Country | Fiido | Tenways |
|---|---|---|
| Canada | Yes | No |
| Monaco | Yes | No |
| Norway | No | Yes |
| Switzerland | No | Yes |
| United States | Yes | No |
| Austria | Yes | Yes |
| Belgium | Yes | Yes |
| Bulgaria | Yes | Yes |
8 of 31 countries where either is available.
Questions about each
Fiido
How much does a Fiido e-bike cost to buy?+
The range runs $549 to $2,299. The lower figure is the cheapest bike Fiido lists and the upper figure the most expensive, and both are the price of the bike at the point of sale. Nothing in the published pricing comes back as a renewal, so the purchase figure is the one that stays in your budget.
What range do Fiido bikes cover on a charge?+
The headline figure is a claimed range of 347 km on the largest battery, 2,088 Wh. Claimed numbers come from the brand rather than an independent test, so treat the top figure as a ceiling and expect the lighter, loaded bikes to fall short of it on a cold commute.
Tenways
What does a Tenways e-bike cost?+
Prices start at €1,199 for the entry bike in the range and run up to €4,999 for the AGO Performance at the top of the line. Both ends are one-off purchase prices, not subscription fees. The Longtail Duo sits inside that span as the cargo option, and the site lists 3 alternatives for side-by-side reading.
Can I pay for a Tenways in instalments?+
Finance is available, so the entry price of €1,199 on the cheapest bike in the line can be spread rather than paid in one go. Terms are set at the point of purchase rather than quoted as a standard rate, so check the figures you are given before you commit. The top of the range is €4,999.
Other options to compare
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Tenways
Fiido