Updated September 30, 2026 · CommuteCue Editorial Team
Hiboy vs Lumos
Hiboy
Lumos
Higher score in this comparison
Where Hiboy and Lumos differ
| Compare | HiboyReviewSee alternativesSee alternatives | LumosReviewSee alternativesSee alternatives |
|---|---|---|
| Product type | Lock | Helmet |
| Price from | CA$1,142.99 | $9.95 |
| Integrated lights | No | YesHas it |
| Crash replacement | No | YesHas it |
| Markets | CA, US, AE, SA | US, GB, AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, RO, SK, SI, SE, ES, AU, NZ, CA, MX, NO, HK, IN, ID, MO, MY, PH, SG, TW, TH, AE, VN |
Same on both: Warranty (12 months).
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Key differences
- Lumos scores higher overall: 9.5 vs 9.2.
- Integrated lights: only Lumos.
- Crash replacement: only Lumos.
- Support channels: only Hiboy offers Community.
- Lumos is available in 44 more countries.
- Markets: only Hiboy offers SA.
- Markets: only Lumos offers GB, AT, BE.
Our verdict on each
Hiboy
Hiboy suits commuters who want a fat-tire or step-through e-bike with a throttle and a removable battery, and who are happy to buy and service through one company. E-bike prices sit at CAD 1,142.99 and CAD 1,349.99, with a 1 year frame warranty behind them.
Lumos
Lumos fits commuters who ride home after dark, since the lights sit inside the helmet and crash replacement comes with it, at fees of $9.95 to enter. It ranks 2 of 24 brands on price, and the trade-off is aftercare, since support runs on email and help centre only.
Score breakdown
| Area | Hiboy | Lumos |
|---|---|---|
| Cost | 9.7Entry at CAD 1,142.99 and top at CAD 1,349.99, plus finance, keep the outlay modest for a fat-tire bike. | 9.9HigherEntry price of $9.95 ranks 2 of 24 brands, and the cost score is 9.9. |
| Offer | 8.8Throttle, a removable battery, 720 Wh of battery and a 30 days money-back window in one package. | 9.1HigherIntegrated lights and crash replacement both included, with a 12 month warranty; the offer score is 9.1. |
| Trust | 8.9Run by FREEMAN INVESTMENT HOLDING LIMITED from CN and founded in 2014, with support on email, help centre and community and no crash replacement. | Not confirmed |
Positions in our rankings
| Ranking | Hiboy | Lumos |
|---|---|---|
| Bike helmets and locks | 15 of 34 | 12 of 34 |
Where each is licensed and available
| Country | Hiboy | Lumos |
|---|---|---|
| Headquarters | China | Not confirmed |
Available in 1 country for both. Additional countries for Lumos: 44.
Sources behind this comparison
Hiboy
- hiboy.ca: 8 facts, checked September 30, 2026
- hiboy.com: 2 facts, checked September 30, 2026
Lumos
- lumoshelmet.co: 8 facts, checked September 30, 2026
Every fact side by side
| Fact | Hiboy | Lumos |
|---|---|---|
| Legal entity | FREEMAN INVESTMENT HOLDING LIMITED | Lumen Labs Inc. |
| Headquarters | China | Not confirmed |
| Founded | 2014 | Not confirmed |
| Support channels | Email, Help centre, CommunityCovers more | Email, Help centre |
E-scooters
| Fact | Hiboy | Lumos |
|---|---|---|
| Vehicle type | Kick scooter | Not confirmed |
| Reference models | Hiboy P6, Hiboy EX9, Hiboy EX6, Hiboy EX6F | Not confirmed |
| Top speed (km/h) | 30 | Not confirmed |
| Nominal motor power (W) | 500 | Not confirmed |
| Claimed range (km) | 120 | Not confirmed |
| Weight (kg) | 16.5 | Not confirmed |
| Maximum load (kg) | 100 | Not confirmed |
| Folding | Yes | Not confirmed |
| Tyres | Solid | Not confirmed |
| Suspension | Yes | Not confirmed |
| Brakes | Hydraulic disc, Mechanical disc | Not confirmed |
| IP rating | IPX4 | Not confirmed |
| UL 2272 certified | Yes | Not confirmed |
| Spare parts shop | Yes | Not confirmed |
Where each stands against the rest
| Fact | Hiboy | Lumos | Median |
|---|---|---|---|
| Warranty | 12 monthsat the median | 12 monthsat the median | 12 months |
Median across 16 listed brands.
Pros and cons
Hiboy
Pros
- Throttle and a removable battery are both present, so a rider can pull away from a standstill and carry the pack indoors to charge.
- A claimed range of 120 km on a 720 Wh battery gives fat-tire riders usable distance between charges.
- Hiboy services in-house and runs a spare parts shop, which narrows the gap on dealer-led rivals such as Kalkhoff.
Cons
- Support runs on email, help centre and community, so buyers with a fault get written answers and a help centre rather than a phone line.
- The lightest bike still weighs 29 kg, so the folding models suit a car boot more than a stairwell.
- Crash replacement is not part of the policy, so a written-off bike is not swapped out.
Lumos
Pros
- Integrated lights are built into the helmet, so a night ride needs no separate bar and seatpost light set.
- Crash replacement is included, and 40% of the brands in this group leave it out.
- Lumos enters at fees of $9.95, well below Bern's $44.50 for a helmet.
Cons
- Support runs on email and help centre only, so there is no phone line for sizing or crash claims.
- The warranty runs for 12 months, a narrow net for a helmet that takes daily knocks.
- Crash replacement is the only kit safety net here, since a lock for the same bike comes from elsewhere, as Hiboy's lock shows.
Who each suits
Hiboy
Who it suits
- Riders who want a fat-tire bike with a throttle and a removable battery, and who value one company handling sales and servicing.
- Commuters who would rather spread the cost than pay CAD 1,142.99 in one go.
- Shoppers who want bikes, a kick-scooter and a lock from the same seller.
Who should look elsewhere
- Kalkhoff buyers after hybrid or emtb frames, since those sit outside Hiboy's commuter, city and step through.
- Tern riders carrying cargo, because cargo is not among Hiboy's commuter, city and step through.
Lumos
Who it suits
- Night commuters who want the light in the shell, since integrated lights come as standard and there is no second accessory to fit in the dark.
- Riders who crash now and then and would rather swap the shell than argue, since crash replacement is part of the offer at fees of $9.95.
- Anyone ordering outside the US, because shipping reaches US, GB and AT and the price is listed from $9.95.
Who should look elsewhere
- Buyers who want a different name on the helmet: Bern's helmets start at fees of $44.50, well above Lumos, so the choice is about brand rather than budget.
- Anyone whose gap is a lock rather than a helmet: Hiboy lists a lock, while Lumos sells a helmet.
- Riders buying a whole bike: Magicycle Business starts at fees of $1,049, a different purchase from a Lumos helmet.
Current offers
Hiboy
Country by country
| Country | Hiboy | Lumos |
|---|---|---|
| Australia | No | Yes |
| Austria | No | Yes |
| Belgium | No | Yes |
| Bulgaria | No | Yes |
| Croatia | No | Yes |
| Cyprus | No | Yes |
| Czechia | No | Yes |
| Denmark | No | Yes |
8 of 45 countries where either is available.
Questions about each
Hiboy
What does a Hiboy e-bike cost?+
The e-bike range opens at CAD 1,142.99 and closes at CAD 1,349.99. That band is narrow, so the commuter, step-through and fat-tire models sit inside one price bracket rather than spanning cheap to premium. Finance is offered, which spreads the entry figure over time.
Can I pay for a Hiboy bike in instalments?+
Finance is offered across the electric bike collection, so the purchase can be split rather than settled up front. The amount follows the same entry and top prices, CAD 1,142.99 and CAD 1,349.99, so choosing a cheaper model finances a smaller sum over the same period.
Lumos
How much does a Lumos helmet cost?+
Lumos lists the helmet from fees of $9.95, which is the price at the start of the range. It is a product price rather than a subscription, so nothing falls due later to keep using what you have bought. A shell written off in a crash is handled through the crash replacement policy, which runs alongside the 12 month warranty rather than replacing it.
Does the Lumos helmet come with lights?+
Integrated lights come with the helmet as standard, not as a pack added later, and 71.4% of the brands in this group build lighting in the same way. On a dark commute that removes the usual extra spend on a front and rear light set. The lights live in the shell, so they are working whenever the helmet is on your head.
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Hiboy
Lumos