Updated October 21, 2026 · CommuteCue Editorial Team
Puckipuppy vs Ridstarofficial
Puckipuppy
Ridstarofficial
Higher score in this comparison
Where Puckipuppy and Ridstarofficial differ
| Compare | PuckipuppyReviewVisitVisit | |
|---|---|---|
| Reference models | Labrador Pro Ebike, Boxer ST Ebike, Schnauzer Ebike | Ridstar Q20Pro 2000W, Ridstar H20Pro 2000W, Ridstar DC26 2000W, Ridstar Q50 2000W |
| Price from | $699.99 | $549Lower |
| Price up to | $2,299.99 | $1,399Lower |
| Frame warranty | 2 yearsHigher | 1 year |
| Markets | US, CA | US, AE, AT, AU, BE, CH, CZ, DE, DK, ES, FI, FR, GB, HK, IE, IL, IT, JP, KR, MY, NL, NO, NZ, PL, PT, SE, SG, CACovers more |
| Motor position | Not confirmed | Hub |
| Nominal motor power (W) | Not confirmed | 2,000 |
| Assist class | Not confirmed | Us class 3 |
| Claimed range (km) | Not confirmed | 290 |
| Battery warranty | Not confirmed | 1 year |
| Sales model | Not confirmed | Both |
| Service network | Not confirmed | Partner |
| Finance | Not confirmed | No |
Same on both: Money-back period (15 days).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Key differences
- Ridstarofficial scores higher overall: 9.2 vs 9.1.
- Price from is lower at Ridstarofficial: $549 vs $699.99.
- Price up to is lower at Ridstarofficial: $1,399 vs $2,299.99.
- Frame warranty is higher at Puckipuppy: 2 years vs 1 year.
- Support channels: only Puckipuppy offers Help centre.
- Certifications: only Puckipuppy offers Ul 2849.
- Certifications: only Ridstarofficial offers En 15194.
- Bike types: only Puckipuppy offers Commuter, Step through.
- Bike types: only Ridstarofficial offers City, Road.
- Markets: only Ridstarofficial offers AE, AT, AU.
Our verdict on each
Puckipuppy
Puckipuppy suits US and Canadian riders who want several body styles from one seller, from $699.99 at the entry model to $2,299.99 at the top. The trade-off is the 2 years frame warranty, so buyers who weight long structural cover should prefer a dealer brand.
Ridstarofficial
Ridstar suits riders who want fat-tire, folding, city and mountain e-bikes from a single US seller and can pay $549 up front. It holds the en 15194 certification and ships across US, AE and AT, but a 12 months warranty and finance being no narrow the saving.
Score breakdown
| Area | Puckipuppy | Ridstarofficial |
|---|---|---|
| Cost | 9.4Entry at $699.99 and top at $2,299.99 sit at 38 of 149 brands on price. | 9.8HigherEntry at $549 and a top of $1,399 put the catalogue mid-field on price, though finance being no makes it a single large payment. |
| Offer | 9.0HigherRange spans commuter, step through and folding with Labrador Pro Ebike, Boxer ST Ebike, Schnauzer Ebike named and ul 2849 listed. | 8.7Bike types span city, fat tire and folding, with a 290 km claimed range and kick scooter scooters in the same catalogue. |
| Trust | 8.92 years frame cover, 15 days money back and support on email, phone and help centre. | 9.1HigherFounded 2008 and based in US, holding the en 15194 certification, with cover of 12 months and a partner service network. |
Pick Puckipuppy if, pick Ridstarofficial if
Pick Puckipuppy if offer and frame warranty matter most.
Pick Ridstarofficial if cost, price from, price up to, and markets matter most.
If neither fits
Tenways has frame warranty at 5 years, against 2 years for Puckipuppy and 1 year for Ridstarofficial.
Tenways reviewWhere these facts come from
Puckipuppy
- puckipuppy.com: 9 facts, checked September 30, 2026
Ridstarofficial
- ridstar.net: 20 facts, checked September 30, 2026
How they place
| Ranking | Puckipuppy | Ridstarofficial |
|---|---|---|
| Electric bikes | 22 of 185 | 14 of 185 |
| Commuter and city e-bikes | 19 of 143 | 13 of 143 |
| Folding e-bikes | 19 of 90 | 13 of 90 |
| Fat tire e-bikes | 18 of 98 | 12 of 98 |
| Electric mountain bikes | 8 of 73 | 6 of 73 |
| Cheap e-bikes | 18 of 80 | 13 of 80 |
Every fact side by side
| Fact | Puckipuppy | Ridstarofficial |
|---|---|---|
| Bike types | Commuter, Step through, Folding, Fat tire, Emtb | City, Fat tire, Folding, Emtb, Road |
| Brakes | Not confirmed | Hydraulic disc |
| Certifications | Ul 2849 | En 15194 |
| Headquarters | Not confirmed | United States |
| Founded | Not confirmed | 2008 |
| Support channels | Email, Phone, Help centreCovers more | Email, Phone |
E-scooters
| Fact | Puckipuppy | Ridstarofficial |
|---|---|---|
| Vehicle type | Not confirmed | Kick scooter |
| Nominal motor power (W) | Not confirmed | 800 to 1,500 |
| Warranty | Not confirmed | 12 months |
| Spare parts shop | Not confirmed | Yes |
Where each stands against the rest
| Fact | Puckipuppy | Ridstarofficial | Median |
|---|---|---|---|
| Price from | $699.99below the median | $549lowest quarter | $999 |
| Price up to | $2,299.99above the median | $1,399lowest quarter | $2,099 |
| Nominal motor power (W) | Not confirmed | 2,000highest quarter | 425 |
| Claimed range (km) | Not confirmed | 290highest quarter | 138.5 |
| Frame warranty | 2 yearsat the median | 1 yearbelow the median | 2 years |
| Battery warranty | Not confirmed | 1 yearat the median | 1 year |
Median across 144 listed brands.
Pros and cons
Puckipuppy
Pros
- One maker covers commuter, step through and folding, so a step-through commuter, a fat-tire and a folding bike can share the same seller and the same support.
- Prices start at $699.99 and stop at $2,299.99, so the span holds both a budget commuter and a higher spec machine.
- Support runs on email, phone and help centre, with phone and email listed alongside the help centre.
Cons
- Frame cover is 2 years, so a rider who buys to keep the bike for a long time is buying on a shorter structural promise.
- The money back window is 15 days, which gives a new owner little time to judge fit and range before returning.
- Sales run in US and CA, so a UK or European rider should start with Kalkhoff or Tern instead, where local supply is more likely.
Ridstarofficial
Pros
- One seller covers city, fat tire and folding, so a rider can move between fat-tire, folding, city and mountain without changing brand.
- The claimed range of 290 km on the reference fat-tire bike is backed by 2,000 W nominal power and hydraulic disc braking on that model.
- A spare parts shop is stocked and servicing runs through partner shops, with sales through both channels.
Cons
- Finance is no, so the $549 entry price is a single outlay rather than a monthly cost.
- Warranty is short: 12 months on the bike, with frame cover of 1 year and battery cover of 1 year.
- The money-back window is 15 days, so any test ride has a fixed deadline.
Who each suits
Puckipuppy
Who it suits
- US and Canadian riders buying direct, with US and CA as the covered area.
- People who want commuter, step through and folding from one seller rather than mixing shapes across brands.
- Price-first buyers who can live with the 2 years frame warranty and the 15 days return window.
Who should look elsewhere
- Cargo and long-load riders: Tern sells cargo, commuter and folding, and Puckipuppy's commuter, step through and folding leaves that shape out.
- Riders after a city or hybrid shop bike: Kalkhoff's city, hybrid and step through is aimed there.
- Buyers who weight a long frame warranty heavily, given the 2 years cover here.
Ridstarofficial
Who it suits
- Riders who want a fat-tire or folding e-bike at the $549 end and are willing to pay outright.
- Commuters in the US, AE and AT list who are comfortable arranging servicing through partner shops.
- Buyers after hydraulic braking and a long claimed range, hydraulic disc and 290 km on the reference fat-tire bike.
Who should look elsewhere
- Kalkhoff shoppers, since city, hybrid and step through is the list for anyone after a step-through or hybrid city bike rather than fat-tire and folding.
- Tern riders who want cargo carrying, because cargo, commuter and folding covers cargo and commuter while city, fat tire and folding has no cargo model.
- Anyone planning monthly payments, since finance is no and the $549 entry price lands in a single go.
Country by country
| Country | Puckipuppy | Ridstarofficial |
|---|---|---|
| Australia | No | Yes |
| Austria | No | Yes |
| Belgium | No | Yes |
| Canada | No | Yes |
| Czechia | No | Yes |
| Denmark | No | Yes |
| Finland | No | Yes |
| France | No | Yes |
8 of 28 countries where either is available.
Questions about each
Puckipuppy
How much does a Puckipuppy e-bike cost at the entry point?+
The cheapest listed model sits at $699.99, which is the price at entry rather than an introductory rate that changes later. The dearest model in the range is $2,299.99, so the span between the two figures is wide. Anyone comparing brands should hold the same entry and top figures for Kalkhoff and Tern before deciding.
Where does Puckipuppy sell and deliver?+
Puckipuppy sells into US and CA, so ordering and delivery are set up for those markets rather than a single home market. A rider elsewhere would need to check shipping and road rules for their own country, and a brand such as Kalkhoff or Tern may simply be easier to source locally.
Ridstarofficial
How much does a Ridstar e-bike cost?+
The catalogue starts at $549 and runs to $1,399, covering city, fat-tire, folding, mountain and road bikes. The spread is wide enough that the price of a specific model matters more than the headline range, and the whole figure is paid at checkout.
Does Ridstar offer finance or instalments?+
Finance is no. The $549 entry price and everything up to $1,399 is a single payment, so a shopper who wants to spread the cost over months has to save for it or look at a seller that offers instalments. Returning a bike later does not change the payment terms.
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