Updated October 17, 2026 · CommuteCue Editorial Team
Ride Electric vs Upway
Ride Electric
Higher score in this comparison
Upway
Ride Electric vs Upway: the differences
| Compare | Ride ElectricReviewVisitVisit | UpwayReviewSee alternativesSee alternatives |
|---|---|---|
| Reference models | Fatfish OG 2.0 EN15194 Certified Fat Tyre E-Bike; Fatfish Biggie EN15194 Certified Fat Tyre E-Bike; Smartmotion G3 ECity MED 26" WHL; Smartmotion Hypersonic Neo Ultra Edition | Pegasus Premio EVO 10 Lite, Kalkhoff Endeavour 1.B Move, KTM Power Sport 11 Plus |
| Price from | A$1,299 | €949 |
| Frame warranty | 3 yearsHigher | 1 year |
| Battery warranty | 2 yearsHigher | 1 year |
| Sales model | Both | Direct |
| Service network | Own | Partner |
| Money-back period | 7 days | 14 daysHigher |
| Markets | AU | FR, BE, DE, NL, US, AT, CH, ES, IT, DK |
| Price up to | A$12,999 | Not confirmed |
| Motor position | Hub | Not confirmed |
| Nominal motor power (W) | 250 | Not confirmed |
| Throttle | Yes | Not confirmed |
| Largest battery (Wh) | 960 | Not confirmed |
| Removable battery | Not confirmed | Yes |
| Claimed range (km) | 100 | Not confirmed |
| Maximum payload (kg) | 160 | Not confirmed |
| Belt drive | Not confirmed | Yes |
Same on both: Assist class (EU 25), Finance (Yes).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Key differences
- Ride Electric scores higher overall: 8.9 vs 8.5.
- Frame warranty is higher at Ride Electric: 3 years vs 1 year.
- Battery warranty is higher at Ride Electric: 2 years vs 1 year.
- Money-back period is higher at Upway: 14 days vs 7 days.
- Support channels: only Ride Electric offers Community.
- Support channels: only Upway offers Chat, Phone.
- Upway is available in 9 more countries.
- Bike types: only Ride Electric offers Commuter, Fat tire, Step through.
- Bike types: only Upway offers Cargo.
- Motor brand: only Ride Electric offers Own.
Our verdict on each
Ride Electric
Ride Electric suits Australian riders who want a single shop for the bike, the parts and the warranty, with fat tyre models carrying en 15194 certification. A money-backed period of 7 days takes the pressure off a first purchase, and finance is available across the range.
Upway
Upway suits riders who want a wide choice of bikes at a mid-range entry price with a warranty attached to used stock. Its 300 brands, 12 months used-bike warranty and 80% minimum battery health set it apart from the retailers nearby, though return shipping of €69 to €119 is the catch.
Score breakdown
| Area | Ride Electric | Upway |
|---|---|---|
| Cost | 8.7HigherEntry price AUD 1,299 ranks 54 of 149, while the top of the range at AUD 12,999 pulls the spread wide. | 8.0Entry price of €949 with a 12 months warranty on used bikes, though return shipping runs €69 to €119. |
| Offer | 9.0Finance is available across a 19 brand shelf, so the entry price of AUD 1,299 buys choice as well as a bike. | 9.4HigherStock spans 300 brands across city, emtb and cargo, plus finance and trade in. |
| Trust | 8.9HigherA frame warranty of 3 years, a battery warranty of 2 years and support on email, help centre and community with 3 shops. | 8.0Based in DE as Upway Germany GmbH, with support on email, chat and phone and 500 service points. |
Which one suits you
Pick Ride Electric if cost, trust, frame warranty, and battery warranty matter most.
Pick Upway if offer and money-back period matter most.
A third option
Tenways has frame warranty at 5 years, against 3 years for Ride Electric and 1 year for Upway.
Tenways reviewHow they place
| Ranking | Ride Electric | Upway |
|---|---|---|
| Commuter and city e-bikes | 32 of 143 | 135 of 143 |
| Folding e-bikes | 29 of 90 | 87 of 90 |
| Electric mountain bikes | 14 of 73 | 66 of 73 |
| Cheap e-bikes | 23 of 80 | 79 of 80 |
| E-bike shops and refurbished e-bikes | 4 of 34 | 20 of 34 |
Every fact side by side
| Fact | Ride Electric | Upway |
|---|---|---|
| Bike types | Commuter, Road, City, Folding, Emtb, Fat tire, Step through | City, Emtb, Cargo, Road, Folding |
| Motor brand | Own | Bosch, Bafang, Shimano, Yamaha |
| Brakes | Hydraulic disc | Not confirmed |
| Certifications | En 15194 | Not confirmed |
| Legal entity | Ride Electric Retail Pty Ltd | Upway Germany GmbH |
| Headquarters | Australia | Germany |
| Founded | Not confirmed | 2021 |
| Support channels | Email, Help centre, Community | Email, Chat, Phone, Help centre |
E-scooters
| Fact | Ride Electric | Upway |
|---|---|---|
| Vehicle type | Kick scooter | Not confirmed |
| Top speed (km/h) | 25 to 80 | Not confirmed |
| Nominal motor power (W) | 1,500 | Not confirmed |
| Weight (kg) | 30 | Not confirmed |
| Maximum load (kg) | 120 | Not confirmed |
| Folding | Yes | Not confirmed |
| Tyres | Tubeless | Not confirmed |
| Suspension | Yes | Not confirmed |
| Warranty | 12 months | Not confirmed |
| Spare parts shop | Yes | Not confirmed |
E-bike shops
| Fact | Ride Electric | Upway |
|---|---|---|
| Shop type | Retailer | Refurbished |
| Brands stocked | 19 | 300Higher |
| Refurbished stock | No | YesHas it |
| Used-bike warranty | Not confirmed | 12 months |
| Minimum battery health | Not confirmed | 80% |
| Return shipping | Not confirmed | €69 to €119 |
| Trade-in | Not confirmed | Yes |
| Service centres | 3 | 500Higher |
Where each stands against the rest
| Fact | Ride Electric | Upway | Median |
|---|---|---|---|
| Nominal motor power (W) | 250below the median | Not confirmed | 425 |
| Largest battery (Wh) | 960above the median | Not confirmed | 800.8 |
| Claimed range (km) | 100below the median | Not confirmed | 138.5 |
| Maximum payload (kg) | 160above the median | Not confirmed | 158.76 |
| Frame warranty | 3 yearsabove the median | 1 yearbelow the median | 2 years |
| Battery warranty | 2 yearsabove the median | 1 yearat the median | 1 year |
Median across 144 listed brands.
Pros and cons
Ride Electric
Pros
- Finance is available across the range, which matches 96.9% of brands on the site, so the entry price need not be paid in a single payment.
- A money-backed period of 7 days and a frame warranty of 3 years take the sting out of a first e-bike.
- The range spans commuter, road and city, so a commuter, a folding frame and a fat tyre model all come from the same counter.
Cons
- The top of the range is AUD 12,999, a long way above the AUD 1,299 entry point, so the spread inside a single shop is wide.
- Support runs on email, help centre and community only, so there is no phone line for a rider whose bike has stopped on the way home.
- The refurbished answer is no, so a buyer on a tight budget has no second-hand route into the range.
Upway
Pros
- Refurbished bikes are sold with a 12 months warranty, the longest of the shops ranked on that measure.
- Used batteries are guaranteed to at least 80% health.
- A catalogue of 300 brands covers city, emtb, cargo, road and folding bikes, so a rider is not tied to one maker.
Cons
- Return shipping is charged at €69 to €119, so a change of mind is not free.
- The 14 days money-back period is shorter than most of the shops ranked on it, placing Upway sixth.
- Servicing runs through a partner network of 500 points rather than in-house, so a job may mean a third party.
Who each suits
Ride Electric
Who it suits
- Riders who want the bike, the parts and the warranty handled by a single seller, with finance at the till.
- Australians who like trying a bike on a real street before committing, helped by a money-backed period of 7 days.
- Commuters happy with a throttle, since the top fat tyre model comes with one and sits in the EU 25 assist class.
Who should look elsewhere
- Tern riders after a cargo platform, since cargo, commuter and folding covers cargo and the Ride Electric range leaves that type out.
- Kalkhoff buyers, whose city, hybrid and step through range suits a rider who wants a single brand's frame rather than a multi-brand shelf.
- Riders outside Australia, since the market list is AU. HK Beirui Trade Co. carries the same commuter, folding and fat tire types, so it is worth a look for shelf coverage.
Upway
Who it suits
- Commuters who want a mid-range price and a warranty on a used bike rather than a brand new one.
- Riders who want several makers to choose from, with city, emtb, cargo, road and folding categories in one place.
- Anyone who will trade a bike in or spread the cost, since trade in and finance are both offered.
Who should look elsewhere
- Shoppers who want free returns, since return shipping runs €69 to €119 and a retailer such as BikeBerry charges nothing for it.
- Buyers who need a longer money-back window, as the 14 days period trails the field.
- Riders who prefer in-house servicing rather than a partner network of 500 points.
Current offers
Ride Electric
Current offer
Bonus
Free first service on every Fatfish e-bike: AUD 99 free first service
Every Fatfish e-bike purchase includes a free first service valued at $99, available only at Ride Electric stores in Gold Coast and Brisbane. Book before 400 km (recommended at 250 km). T&Cs apply.
Source, checked September 30, 2026
Country by country
| Country | Ride Electric | Upway |
|---|---|---|
| Australia | Yes | No |
| Austria | No | Yes |
| Belgium | No | Yes |
| Denmark | No | Yes |
| France | No | Yes |
| Germany | No | Yes |
| Italy | No | Yes |
| Netherlands | No | Yes |
8 of 11 countries where either is available.
Questions about each
Ride Electric
What does the cheapest e-bike cost at Ride Electric?+
The entry price is AUD 1,299 for a bike from the shop's electric range, and the same range climbs to AUD 12,999 at the top. The gap between them is wide, so the model you pick matters more than the badge. Finance is available if you would rather not pay the entry figure in a single payment.
How far will a bike go on one charge?+
The largest pack listed, 960 Wh, sits on the fat tyre model at the top of the range, and its claimed range is 100 km. That figure is a specification claim, and a fat tyre bike on sand or mud draws more than a city bike on tarmac, so read it as a ceiling rather than a promise. Smaller packs sit below it across the rest of the range.
Upway
Does Upway sell new bikes as well as refurbished ones?+
Yes. Upway is set up as a refurbished shop, and refurbished bikes carry a 12 months warranty with batteries guaranteed to at least 80% health. Buyers can also trade a bike in or spread the payment with finance, and the 14 days money-back period gives time to ride before deciding.
What does it cost to return a bike?+
Return shipping is charged at €69 to €119, which is the main cost of changing your mind. That is a real addition to the purchase price, and it is one of the weaker points for Upway against a retailer such as BikeBerry that does not charge for returns. The 14 days money-back period still applies on top of it.
Other options to compare
Other matchups
- Ride Electric vs Engwe
- Ride Electric vs iSinwheel
- Ride Electric vs Fatbikes.nl
- Ride Electric vs Atomi
- Ride Electric vs Bike-Angebot.de
- Ride Electric vs Buybestgear
- Ride Electric vs DOTBLUE eBIKE
- Ride Electric vs BikeBerry
- Ride Electric vs myebikes.com
- Ride Electric vs Hiboy
- Upway vs Garage Cycles
- Ride Electric vs STREETBOOSTER
- Ride Electric vs Eskute
- Ride Electric vs Helokeep
- Ride Electric vs ACTBEST EBike
- Ride Electric vs qlifebike
- Ride Electric vs Navee
- Ride Electric vs KuKirin
- Ride Electric vs Gotrax
- Ride Electric vs Vanpowers
- Ride Electric vs TESWAY EBIKE
Ride Electric
Upway