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Windhorse review

Updated September 30, 2026 · CommuteCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Windhorse suits riders in the US and Canada who want a cheap e-bike bought direct from the maker, with a throttle on the top model. Entry sits at $299, and the range-topping bike claims 104.6 km with support on email, phone and help centre. Service runs in-house rather than through dealers.

Key facts

Best for
Budget US and Canadian riders who want a throttle bike and deal directly with the maker.
Reference models
Windhorse W3, Windhorse F2, Windhorse W4B, Windhorse V8 Pro↗
Price from
$299↗
Price up to
$1,299↗
Nominal motor power (W)
750↗
Assist class
Us class 2↗
Throttle
Yes↗
Largest battery (Wh)
748.8↗
Removable battery
Yes↗
Claimed range (km)
104.6↗
Lightest model (kg)
23.1↗
Maximum payload (kg)
149.7↗
Frame warranty
1 year↗
Battery warranty
0.25 years↗
Sales model
Both↗
Service network
Own↗
Money-back period
30 days↗
Finance
Yes↗
Markets
US, CA↗
Headquarters
United States↗
Founded
2019↗
Support channels
Email, Phone, Help-centre↗
Bike types
Commuter, Step through, Folding, Fat tire
Certifications
Ul 2849
Official website
windhorse.com

Facts checked September 30, 2026, 8 sources

Apps and profiles

Elsewhere
X

Pros and cons

Pros

  • Entry price of $299 on the entry urban commuter sits among the lowest in the cheap e-bike group, at position 4 of 149 brands on entry price.
  • The range-topping model pairs a throttle with a removable battery and a claimed range of 104.6 km.
  • Support runs on email, phone and help centre, and the company ships to US and CA.
  • A 30 day money back window and a 1 year frame warranty reduce the risk of a direct purchase.
  • The listed bike types, commuter, step through and folding, cover commuter, step-through, folding and fat-tire riders in the same range.

Cons

  • Service runs through the company's own workshop rather than a dealer network, so repairs outside the US and Canada mean shipping the bike back.
  • The battery warranty is 0.25 years against 1 year for the frame, so the pack is the weaker part of the cover.
  • Bikes ship to US and CA only, which rules out buyers elsewhere without a friend or a forwarder.
  • At $1,299 the range-topping model gives up ground on price, ranking 18 of 145 brands on top price.
Windhorse

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Scored 9.2 / 10 by CommuteCue.

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Who it suits

  • US and Canadian riders buying direct and happy to deal with the maker rather than a shop
  • Commuters and step-through riders who want a throttle for stop-start traffic
  • Folding and fat-tire buyers who want both from one maker, with the lightest listed model at 23.1 kg

Who should look elsewhere

  • Riders who want dealer servicing, which Kalkhoff offers through a wider retail setup
  • European buyers, since delivery is limited to US and CA
  • Buyers who plan to keep a bike for many years and put weight on battery cover, set at 0.25 years

Core features

The range-topping model is the technical end of the line. It has a throttle, which suits stop-start city riding, and a removable battery, so the pack can come off for charging or storage. Claimed range is 104.6 km, backed by a battery of up to 748.8 Wh. The motor is rated at 750 W and the assist class is us class 2. Payload is rated at 149.7 kg, so carrying passengers or heavy loads sits within what the frame is built for. Across the range, the lightest listed model is 23.1 kg, which matters if the bike has to go up stairs or into a train. Support and returns are straightforward: a removable battery, a 30 day money back window, a 1 year frame warranty and a 0.25 year battery warranty. Finance is available, which spreads a higher ticket such as the range-topping model across payments rather than one sum.

Plans and prices

Windhorse sells direct, and the range splits at the bottom and the top. The entry urban commuter is the low anchor at $299, and the range-topping model is the upper end at $1,299. Those are the two anchors to judge against, and the other named models sit within that spread, so a shopper can step up or down without leaving the range. Financing is offered, which matters most at the top of the range: the gap between $299 and $1,299 is wide enough that payment plans change what a higher-spec bike is really asking of a household budget. There is no subscription or ongoing fee attached to owning the bike. The price gap also maps onto what the bikes are: the cheap end covers a straightforward urban commuter, while the money above it buys the throttle, the bigger battery and the longer claimed range.

How it compares on our data

On entry price, Windhorse ranks 4 of 149 brands. That is a low price position, and it is the reason the brand keeps appearing at the affordable end of commuter and cheap e-bike comparisons. On top price, the picture is different: 18 of 145. The top model pushes the range upward faster than the entry bike pulls it down, so the brand is strong on affordability and weaker on value at the ceiling. For a commuter buyer on a tight budget, the entry ranking is the one that matters. For someone chasing the longest range on the badge, the top ranking is the one to watch, because a cheaper brand may offer more for the same money.

The company behind it

Windhorse is a US company founded in 2019 and based in the US. It sells direct, which is why the entry price is as low as it is and why there is no dealer margin baked in. The trade is that servicing happens in-house, so parts and repairs route back through the company. Reach is limited to US and CA, so the practical buyer is in the US or Canada. Support is handled through email, phone and help centre, which includes phone and a help centre rather than email alone. The mix of direct sales and in-house service suits a rider who is comfortable dealing with the maker and lives near enough for parts to move quickly.

How Windhorse compares

Where Windhorse is available

Available
Canada, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Windhorse e-bike cost at the cheapest end?+

The entry urban commuter starts at $299, and the range runs to $1,299 for the range-topping model. Entry pricing puts Windhorse at position 4 of 149 brands, so it sits at the affordable end of the market.

What is the top of the range and what does it add?+

The range-topping model is the upper end at $1,299. It brings a throttle, a removable battery, a motor rated at 750 W and a claimed range of 104.6 km, so the extra spend buys power and range rather than a subscription.

How far does the range-topping bike go on a charge?+

Claimed range is 104.6 km, drawn from a battery of up to 748.8 Wh. That is a manufacturer figure, so real distance will vary with load, hills and assist level, and the throttle uses power without adding range.

Does Windhorse ship outside the United States?+

Delivery covers US and CA only, so the US and Canada are the practical markets. Buyers elsewhere need a friend or a freight forwarder, which adds cost and time to an already low entry price of $299.

Can I pay for a Windhorse bike in instalments?+

Yes, finance is offered. That matters most on the range-topping model at $1,299, where spreading the cost over payments is more practical than paying one sum. There is no ongoing subscription fee after the bike is bought.

What cover comes with a Windhorse bike?+

The frame carries a 1 year warranty and the battery 0.25 years, with a 30 day money back window on top. Battery cover is the shorter of the two, which matters most on the longest range model.

Who services the bike, a shop or the maker?+

Service runs in-house through the company rather than through dealers, and support comes through email, phone and help centre, including phone and a help centre. That suits buyers near the US or Canada who are happy to route repairs through the maker.

Which types of bike does Windhorse sell?+

The range covers commuter, step through and folding, so commuter, step-through, folding and fat-tire riders are all covered. Riders after an emtb or a longtail cargo bike will find those shapes at Kalkhoff or HK BEIRUI TRADE CO. instead.

Sources

Compiled from 8 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Motor position, Motor brand.

Windhorse

Windhorse

Budget US and Canadian riders who want a throttle bike and deal directly with the maker.

9.2/10Visit