Updated October 21, 2026 · CommuteCue Editorial Team
Helokeep vs Windhorse
Helokeep
Higher score in this comparison
Windhorse
What sets them apart
| Compare | HelokeepReviewVisitVisit | WindhorseReviewVisitVisit |
|---|---|---|
| Reference models | Helokeep CD20 Long-Range Cargo Electric Bike, Helokeep 26M Electric Mountain Bike, Helokeep 26P Electric Mountain Bike, Helokeep COCO U Folding Electric Bike | Windhorse W3, Windhorse F2, Windhorse W4B, Windhorse V8 Pro |
| Price from | $499 | $299Lower |
| Price up to | $1,999 | $1,299Lower |
| Nominal motor power (W) | 1,100 | 750 |
| Largest battery (Wh) | 1,588.8Higher | 748.8 |
| Claimed range (km) | 241.4Higher | 104.6 |
| Lightest model (kg) | 31.7 | 23.1Lower |
| Maximum payload (kg) | 250Higher | 149.7 |
| Frame warranty | 2 yearsHigher | 1 year |
| Sales model | Direct | Both |
| Markets | US | US, CACovers more |
| Motor position | Hub | Not confirmed |
| Belt drive | No | Not confirmed |
| Service network | Not confirmed | Own |
Same on both: Assist class (Us class 2), Throttle (Yes), Removable battery (Yes), Battery warranty (0.25 years), Money-back period (30 days), Finance (Yes).
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Key differences
- Helokeep scores higher overall: 9.3 vs 9.2.
- Price from is lower at Windhorse: $299 vs $499.
- Price up to is lower at Windhorse: $1,299 vs $1,999.
- Largest battery (Wh) is higher at Helokeep: 1,588.8 vs 748.8.
- Claimed range (km) is higher at Helokeep: 241.4 vs 104.6.
- Lightest model (kg) is lower at Windhorse: 23.1 vs 31.7.
- Maximum payload (kg) is higher at Helokeep: 250 vs 149.7.
- Frame warranty is higher at Helokeep: 2 years vs 1 year.
- Windhorse is available in 1 more country.
- Bike types: only Helokeep offers Cargo, Emtb.
Our verdict on each
Helokeep
Helokeep suits US riders who want a single direct seller across cargo, mountain, folding, commuter and fat-tire shapes, with no dealer network in between. Entry pricing is $499, the priciest model reaches $1,999, and refunds run 30 days against battery cover of 0.25 years.
Windhorse
Windhorse suits riders in the US and Canada who want a cheap e-bike bought direct from the maker, with a throttle on the top model. Entry sits at $299, and the range-topping bike claims 104.6 km with support on email, phone and help centre. Service runs in-house rather than through dealers.
Score breakdown
| Area | Helokeep | Windhorse |
|---|---|---|
| Cost | 9.6Entry at $499 rises to $1,999 at the top, and Helokeep ranks 16 of 149 brands on starting price. | 9.9HigherEntry price of $299 puts Windhorse among the lowest entry prices in the cheap e-bike group. |
| Offer | 9.1HigherA single catalogue covers cargo, emtb and step through, with claimed range 241.4 km, payload 250 kg and a 1,588.8 Wh battery on the cargo bike. | 8.8Throttle and a removable battery on the range-topping model, with claimed range of 104.6 km and a battery up to 748.8 Wh. |
| Trust | 8.9HigherFrame cover runs 2 years and refunds 30 days, but battery cover sits at 0.25 years, and selling is direct. | 8.6US company founded in 2019, shipping across US and CA, with support on email, phone and help centre. |
Positions in our rankings
| Ranking | Helokeep | Windhorse |
|---|---|---|
| Electric bikes | 5 of 185 | 15 of 185 |
| Commuter and city e-bikes | 5 of 143 | 14 of 143 |
| Folding e-bikes | 4 of 90 | 14 of 90 |
| Fat tire e-bikes | 4 of 98 | 13 of 98 |
| Cheap e-bikes | 4 of 80 | 14 of 80 |
Every fact side by side
| Fact | Helokeep | Windhorse |
|---|---|---|
| Bike types | Cargo, Emtb, Step through, Folding, Commuter, Fat tireCovers more | Commuter, Step through, Folding, Fat tire |
| Brakes | Hydraulic disc, Mechanical disc | Not confirmed |
| Certifications | Ul 2849 | Ul 2849 |
| Legal entity | HONG KONG JIANGHE INTERNATIONAL TRADING CO., LIMITED | Not confirmed |
| Headquarters | Hong Kong | United States |
| Founded | Not confirmed | 2019 |
| Support channels | Email, Phone, Help centre | Email, Phone, Help centre |
Where each stands against the rest
| Fact | Helokeep | Windhorse | Median |
|---|---|---|---|
| Price from | $499lowest quarter | $299lowest quarter | $999 |
| Price up to | $1,999below the median | $1,299lowest quarter | $2,099 |
| Nominal motor power (W) | 1,100highest quarter | 750above the median | 425 |
| Largest battery (Wh) | 1,588.8highest quarter | 748.8below the median | 800.8 |
| Claimed range (km) | 241.4highest quarter | 104.6below the median | 138.5 |
| Lightest model (kg) | 31.7above the median | 23.1below the median | 25.7 |
Median across 144 listed brands.
Pros and cons
Helokeep
Pros
- A single seller covers cargo, mountain, folding, commuter, step-through and fat-tire shapes: cargo, emtb and step through.
- Entry pricing of $499 keeps a new e-bike purchase within reach.
- The cargo bike claims 241.4 km of range and takes 250 kg of load, and it has a throttle.
Cons
- Battery cover is 0.25 years against a frame warranty of 2 years, so the pack is the weak point of the policy.
- Support runs on email, phone and help centre only, with no live chat or community forum among the listed channels.
- Shipping is listed for US alone, so riders outside that market have no stated delivery.
Windhorse
Pros
- Entry price of $299 on the entry urban commuter sits among the lowest in the cheap e-bike group, at position 4 of 149 brands on entry price.
- The range-topping model pairs a throttle with a removable battery and a claimed range of 104.6 km.
- Support runs on email, phone and help centre, and the company ships to US and CA.
Cons
- Service runs through the company's own workshop rather than a dealer network, so repairs outside the US and Canada mean shipping the bike back.
- The battery warranty is 0.25 years against 1 year for the frame, so the pack is the weaker part of the cover.
- Bikes ship to US and CA only, which rules out buyers elsewhere without a friend or a forwarder.
Who each suits
Helokeep
Who it suits
- US riders who want cargo or mountain shapes from a single direct seller.
- Commuters who want a long claimed range on the cargo bike alongside a 30 days refund window.
- Buyers who want a folding bike and a cargo bike in the same catalogue rather than across brands.
Who should look elsewhere
- Tern buyers, who want a dedicated maker of cargo, commuter and folding rather than a broad direct catalogue.
- Kalkhoff buyers, who want city, hybrid and step through from a brand that is not a direct-only seller.
- Riders keeping an e-bike for years without battery worries, since battery cover is 0.25 years.
Windhorse
Who it suits
- US and Canadian riders buying direct and happy to deal with the maker rather than a shop
- Commuters and step-through riders who want a throttle for stop-start traffic
- Folding and fat-tire buyers who want both from one maker, with the lightest listed model at 23.1 kg
Who should look elsewhere
- Riders who want dealer servicing, which Kalkhoff offers through a wider retail setup
- European buyers, since delivery is limited to US and CA
- Buyers who plan to keep a bike for many years and put weight on battery cover, set at 0.25 years
Current offers
Country by country
| Country | Helokeep | Windhorse |
|---|---|---|
| Canada | No | Yes |
| United States | Yes | Yes |
Questions about each
Helokeep
What does a Helokeep e-bike cost at the entry point?+
Helokeep sells direct, and the entry price is $499. The priciest bike in the catalogue reaches $1,999, so the gap between the cheapest and the top end is wide. Riders pay a purchase price once, and nothing on the bike is set to renew afterwards.
Is there a subscription or renewal fee to pay after buying?+
No subscription sits behind the purchase. Bikes are bought outright, so the $499 entry point is what you pay at the point of sale and nothing renews later. The only ongoing commitments are servicing and the warranty, with frame cover of 2 years and battery cover of 0.25 years.
Windhorse
How much does a Windhorse e-bike cost at the cheapest end?+
The entry urban commuter starts at $299, and the range runs to $1,299 for the range-topping model. Entry pricing puts Windhorse at position 4 of 149 brands, so it sits at the affordable end of the market.
What is the top of the range and what does it add?+
The range-topping model is the upper end at $1,299. It brings a throttle, a removable battery, a motor rated at 750 W and a claimed range of 104.6 km, so the extra spend buys power and range rather than a subscription.
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