Updated October 21, 2026 · CommuteCue Editorial Team
Helokeep vs Vivi Ebike
Helokeep
Higher score in this comparison
Vivi Ebike
Where Helokeep and Vivi Ebike differ
| Compare | HelokeepReviewVisitVisit | Vivi EbikeReviewSee alternativesSee alternatives |
|---|---|---|
| Reference models | Helokeep CD20 Long-Range Cargo Electric Bike, Helokeep 26M Electric Mountain Bike, Helokeep 26P Electric Mountain Bike, Helokeep COCO U Folding Electric Bike | VIVI MT26, VIVI F26FUL, VIVI ACE01, VIVI MT20UL |
| Price from | $499 | $359.99Lower |
| Price up to | $1,999 | $1,499.99Lower |
| Nominal motor power (W) | 1,100 | 500 |
| Largest battery (Wh) | 1,588.8Higher | 864 |
| Claimed range (km) | 241.4Higher | 80 |
| Lightest model (kg) | 31.7 | 24.4Lower |
| Maximum payload (kg) | 250Higher | 150 |
| Frame warranty | 2 yearsHigher | 1 year |
| Battery warranty | 0.25 years | 1 yearHigher |
| Sales model | Direct | Both |
| Markets | US | US, GBCovers more |
| Service network | Not confirmed | Own |
Same on both: Motor position (Hub), Assist class (Us class 2), Throttle (Yes), Removable battery (Yes), Belt drive (No), Money-back period (30 days), Finance (Yes).
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Key differences
- Price from is lower at Vivi Ebike: $359.99 vs $499.
- Price up to is lower at Vivi Ebike: $1,499.99 vs $1,999.
- Largest battery (Wh) is higher at Helokeep: 1,588.8 vs 864.
- Claimed range (km) is higher at Helokeep: 241.4 vs 80.
- Lightest model (kg) is lower at Vivi Ebike: 24.4 vs 31.7.
- Maximum payload (kg) is higher at Helokeep: 250 vs 150.
- Frame warranty is higher at Helokeep: 2 years vs 1 year.
- Battery warranty is higher at Vivi Ebike: 1 year vs 0.25 years.
- Support channels: only Vivi Ebike offers Community.
- Certifications: only Vivi Ebike offers En 15194.
Our verdict on each
Helokeep
Helokeep suits US riders who want a single direct seller across cargo, mountain, folding, commuter and fat-tire shapes, with no dealer network in between. Entry pricing is $499, the priciest model reaches $1,999, and refunds run 30 days against battery cover of 0.25 years.
Vivi Ebike
Vivi Ebike suits commuters who want a complete bike for entry-budget money and would rather rely on the brand's own support than hunt a local dealer. The catalogue opens at $359.99, runs to $1,499.99, and is backed by 1 year on the frame.
Score breakdown
| Area | Helokeep | Vivi Ebike |
|---|---|---|
| Cost | 9.6Entry at $499 rises to $1,999 at the top, and Helokeep ranks 16 of 149 brands on starting price. | 9.8HigherEntry at $359.99, top at $1,499.99, ranked 9 of 149 on entry price. |
| Offer | 9.1HigherA single catalogue covers cargo, emtb and step through, with claimed range 241.4 km, payload 250 kg and a 1,588.8 Wh battery on the cargo bike. | 8.9Throttle: yes, removable battery: yes, finance: yes, and commuter, city and step through breadth, with 8.9 on offer. |
| Trust | 8.9Frame cover runs 2 years and refunds 30 days, but battery cover sits at 0.25 years, and selling is direct. | 9.3HigherEstablished 2015, ul 2849 and en 15194 listed, 30 days returns, 9.3 on trust. |
Pick Helokeep if, pick Vivi Ebike if
Pick Helokeep if largest battery (wh), claimed range (km), and maximum payload (kg) matter most.
Pick Vivi Ebike if trust, price from, price up to, and lightest model (kg) matter most.
Where each is licensed and available
| Country | Helokeep | Vivi Ebike |
|---|---|---|
| Headquarters | Hong Kong | Not confirmed |
Available in 1 country for both.
Where they rank in our lists
| Ranking | Helokeep | Vivi Ebike |
|---|---|---|
| Electric bikes | 5 of 185 | 76 of 185 |
| Commuter and city e-bikes | 5 of 143 | 54 of 143 |
| Folding e-bikes | 4 of 90 | 45 of 90 |
| Cargo e-bikes | 4 of 69 | 28 of 69 |
| Fat tire e-bikes | 4 of 98 | 45 of 98 |
| Electric mountain bikes | 2 of 73 | 28 of 73 |
| Cheap e-bikes | 4 of 80 | 40 of 80 |
Also worth a look
Tenways has battery warranty at 2 years, against 0.25 years for Helokeep and 1 year for Vivi Ebike.
Tenways reviewEvery fact side by side
| Fact | Helokeep | Vivi Ebike |
|---|---|---|
| Bike types | Cargo, Emtb, Step through, Folding, Commuter, Fat tire | Commuter, City, Step through, Folding, Fat tire, Cargo, EmtbCovers more |
| Motor brand | Not confirmed | Own |
| Brakes | Hydraulic disc, Mechanical discCovers more | Mechanical disc |
| Certifications | Ul 2849 | Ul 2849, En 15194Covers more |
| Legal entity | HONG KONG JIANGHE INTERNATIONAL TRADING CO., LIMITED | Not confirmed |
| Headquarters | Hong Kong | Not confirmed |
| Founded | Not confirmed | 2015 |
| Support channels | Email, Phone, Help centre | Email, Phone, Help centre, CommunityCovers more |
Where each stands against the rest
| Fact | Helokeep | Vivi Ebike | Median |
|---|---|---|---|
| Price from | $499lowest quarter | $359.99lowest quarter | $999 |
| Price up to | $1,999below the median | $1,499.99below the median | $2,099 |
| Nominal motor power (W) | 1,100highest quarter | 500above the median | 425 |
| Largest battery (Wh) | 1,588.8highest quarter | 864above the median | 800.8 |
| Claimed range (km) | 241.4highest quarter | 80lowest quarter | 138.5 |
| Lightest model (kg) | 31.7above the median | 24.4below the median | 25.7 |
Median across 144 listed brands.
Pros and cons
Helokeep
Pros
- A single seller covers cargo, mountain, folding, commuter, step-through and fat-tire shapes: cargo, emtb and step through.
- Entry pricing of $499 keeps a new e-bike purchase within reach.
- The cargo bike claims 241.4 km of range and takes 250 kg of load, and it has a throttle.
Cons
- Battery cover is 0.25 years against a frame warranty of 2 years, so the pack is the weak point of the policy.
- Support runs on email, phone and help centre only, with no live chat or community forum among the listed channels.
- Shipping is listed for US alone, so riders outside that market have no stated delivery.
Vivi Ebike
Pros
- Entry at $359.99 and a top price of $1,499.99 keep commuter, folding, fat-tire and cargo builds inside one budget conversation.
- The fat-tire model pairs 864 Wh of battery with a claimed 80 km of range and a 150 kg payload rating, so loaded rides stay plausible.
- Support runs on email, phone and help centre from a company established in 2015, so riders can get answers without a dealer.
Cons
- Braking is mechanical disc, the mechanical disc listed, which on a heavy e-bike means pad changes and servicing handled by the owner.
- Belt drive: no, so the chain runs exposed and picks up road grime on wet commutes.
- Cover is short at 1 year on the frame and 1 year on the battery, leaving repair risk with the owner for most of the bike's working life.
Who each suits
Helokeep
Who it suits
- US riders who want cargo or mountain shapes from a single direct seller.
- Commuters who want a long claimed range on the cargo bike alongside a 30 days refund window.
- Buyers who want a folding bike and a cargo bike in the same catalogue rather than across brands.
Who should look elsewhere
- Tern buyers, who want a dedicated maker of cargo, commuter and folding rather than a broad direct catalogue.
- Kalkhoff buyers, who want city, hybrid and step through from a brand that is not a direct-only seller.
- Riders keeping an e-bike for years without battery worries, since battery cover is 0.25 years.
Vivi Ebike
Who it suits
- Riders who want one catalogue across body styles, since commuter, city and step through all come from Vivi Ebike and share one support route.
- Commuters in the US and GB markets who buy direct, can use finance, and are happy to service their own bike with phone and email backup.
- Loaded riders and long-distance commuters, given 150 kg of payload and 80 km of claimed range on the fat-tire model.
Who should look elsewhere
- Buyers who want a dealer-backed city and hybrid line should look at Kalkhoff, whose city, hybrid and step through sit outside the fat-tire, cargo and folding frames that make Vivi Ebike distinct.
- Riders who want the same commuter, folding, fat-tire and e-mtb choice from a second seller can compare HK BEIRUI TRADE CO., listed at commuter, folding and fat tire.
- Anyone after a tight cargo or commuter range only: Tern covers cargo, commuter and folding, and a narrower line is easier to compare than a broad one.
Current offers
Helokeep
Current offer
Discount code
Get $20 OFF Your First Order: $20
First order
Source, checked September 30, 2026
Vivi Ebike
Current offer
Discount code
$30 off your first purchase via newsletter: $30 off first purchase
Email newsletter signup; no minimum spend or end date stated.
Source, checked September 30, 2026
Country by country
| Country | Helokeep | Vivi Ebike |
|---|---|---|
| United States | Yes | Yes |
Questions about each
Helokeep
What does a Helokeep e-bike cost at the entry point?+
Helokeep sells direct, and the entry price is $499. The priciest bike in the catalogue reaches $1,999, so the gap between the cheapest and the top end is wide. Riders pay a purchase price once, and nothing on the bike is set to renew afterwards.
Is there a subscription or renewal fee to pay after buying?+
No subscription sits behind the purchase. Bikes are bought outright, so the $499 entry point is what you pay at the point of sale and nothing renews later. The only ongoing commitments are servicing and the warranty, with frame cover of 2 years and battery cover of 0.25 years.
Vivi Ebike
How much does a Vivi Ebike cost at the entry end?+
Prices open at $359.99 and run to $1,499.99. That is the listed range for the brand's own bikes rather than a promotional start price, so a budget built around the cheapest model does not depend on a discount ending. Finance is available if the top of the range holds the bike you want.
Where can I buy one and who handles support?+
Vivi Ebike ships to US and GB. Support runs on email, phone and help centre, so questions go by email, through the help centre, in the community section or by phone. Service sits with the brand's own operation rather than a dealer network, which means parts and setup advice go to the people who built the bike.
Other options to compare
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Helokeep
Vivi Ebike