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Updated October 21, 2026 · CommuteCue Editorial Team

Helokeep vs Tern

Helokeep scores 9.3 and Tern 9.5 out of 10. Compare their differences and shared features below.

Helokeep

9.3/10
Visit
Tern

Tern

Higher score in this comparison

9.5/10
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What sets them apart

Helokeep vs Tern
CompareHelokeepReviewVisitVisitTernTernReviewSee alternativesSee alternatives
Reference modelsHelokeep CD20 Long-Range Cargo Electric Bike, Helokeep 26M Electric Mountain Bike, Helokeep 26P Electric Mountain Bike, Helokeep COCO U Folding Electric BikeGSD R14, Quick Haul D8, HSD P10e, Vektron P7i
Motor positionHubMid
Assist classUs class 2EU 25
Largest battery (Wh)1,588.81,600Higher
Claimed range (km)241.4288Higher
Lightest model (kg)31.722.8Lower
Maximum payload (kg)250Higher210
Belt driveNoYesHas it
Frame warranty2 years10 yearsHigher
Sales modelDirectDealer
Price from$499Not confirmed
Price up to$1,999Not confirmed
Nominal motor power (W)1,100Not confirmed
ThrottleYesNot confirmed
Removable batteryYesNot confirmed
Battery warranty0.25 yearsNot confirmed
Service networkNot confirmedPartner
Money-back period30 daysNot confirmed
FinanceYesNot confirmed
MarketsUSNot confirmed

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Key differences

  • Tern scores higher overall: 9.5 vs 9.3.
  • Largest battery (Wh) is higher at Tern: 1,600 vs 1,588.8.
  • Claimed range (km) is higher at Tern: 288 vs 241.4.
  • Lightest model (kg) is lower at Tern: 22.8 vs 31.7.
  • Maximum payload (kg) is higher at Helokeep: 250 vs 210.
  • Belt drive: only Tern.
  • Frame warranty is higher at Tern: 10 years vs 2 years.
  • Bike types: only Helokeep offers Emtb, Step through, Fat tire.
  • Brakes: only Helokeep offers Mechanical disc.

Our verdict on each

Helokeep

Helokeep suits US riders who want a single direct seller across cargo, mountain, folding, commuter and fat-tire shapes, with no dealer network in between. Entry pricing is $499, the priciest model reaches $1,999, and refunds run 30 days against battery cover of 0.25 years.

Read the full Helokeep review

Tern

Tern suits riders who want one maker to cover cargo, commuting and folding, and who plan to keep the bike for years. The cargo bike pairs a bosch motor mounted mid-drive with a battery of up to 1,600 Wh and a stated payload of 210 kg.

Read the full Tern review

Score breakdown

Helokeep vs Tern
AreaHelokeepTern
Cost9.6Entry at $499 rises to $1,999 at the top, and Helokeep ranks 16 of 149 brands on starting price.Not confirmed
Offer9.1A single catalogue covers cargo, emtb and step through, with claimed range 241.4 km, payload 250 kg and a 1,588.8 Wh battery on the cargo bike.9.7HigherSold through dealers, dealer, so the price sits on the model and the shop rather than on a brand rate card.
Trust8.9Frame cover runs 2 years and refunds 30 days, but battery cover sits at 0.25 years, and selling is direct.9.0HigherA listed battery certification, ul 2849, a 2011 founding date and service handled by partner shops.

How the counts compare

Helokeep vs Tern
FactHelokeepTern
Largest battery (Wh)1,588.81,600
Claimed range (km)241.4288
Lightest model (kg)31.722.8
Maximum payload (kg)250210
Frame warranty2 years10 years

Pick Helokeep if, pick Tern if

Pick Helokeep if maximum payload (kg) matter most.

Pick Tern if offer, largest battery (wh), claimed range (km), and lightest model (kg) matter most.

Also worth a look

ENVO Drive Systems has frame warranty at 15 years, against 2 years for Helokeep and 10 years for Tern.

ENVO Drive Systems review

How they place

Helokeep vs Tern
RankingHelokeepTern
Electric bikes5 of 18563 of 185
Commuter and city e-bikes5 of 14340 of 143
Folding e-bikes4 of 9034 of 90
Cargo e-bikes4 of 6921 of 69

Every fact side by side

Helokeep vs Tern
FactHelokeepTern
Bike typesCargo, Emtb, Step through, Folding, Commuter, Fat tireCovers moreCargo, Commuter, Folding
Motor brandNot confirmedBosch
BrakesHydraulic disc, Mechanical discCovers moreHydraulic disc
CertificationsUl 2849Ul 2849
Legal entityHONG KONG JIANGHE INTERNATIONAL TRADING CO., LIMITEDNot confirmed
HeadquartersHong KongNot confirmed
FoundedNot confirmed2011
Support channelsEmail, Phone, Help centreNot confirmed

Where each stands against the rest

Helokeep vs Tern
FactHelokeepTernMedian
Price from$499lowest quarterNot confirmed$999
Price up to$1,999below the medianNot confirmed$2,099
Nominal motor power (W)1,100highest quarterNot confirmed425
Largest battery (Wh)1,588.8highest quarter1,600highest quarter800.8
Claimed range (km)241.4highest quarter288highest quarter138.5
Lightest model (kg)31.7above the median22.8below the median25.7

Median across 144 listed brands.

Pros and cons

Helokeep

Pros

  • A single seller covers cargo, mountain, folding, commuter, step-through and fat-tire shapes: cargo, emtb and step through.
  • Entry pricing of $499 keeps a new e-bike purchase within reach.
  • The cargo bike claims 241.4 km of range and takes 250 kg of load, and it has a throttle.

Cons

  • Battery cover is 0.25 years against a frame warranty of 2 years, so the pack is the weak point of the policy.
  • Support runs on email, phone and help centre only, with no live chat or community forum among the listed channels.
  • Shipping is listed for US alone, so riders outside that market have no stated delivery.

Tern

Pros

  • One maker covers cargo, commuter and folding, so a household can run a cargo bike, a commuter and a folder without changing brands.
  • The cargo bike pairs a battery of 1,600 Wh with a claimed range of 288 km, driven by a bosch motor.
  • A payload of 210 kg on that cargo bike carries shopping and school kit in a single trip.

Cons

  • The lightest bike listed is 22.8 kg, so stairs and platform lifts work against these machines.
  • Buying runs through dealers, dealer, so the entry price is set shop by shop rather than by the maker.
  • Servicing is handled by a partner network, so a repair depends on which partner covers your area.

Who each suits

Helokeep

Who it suits

  • US riders who want cargo or mountain shapes from a single direct seller.
  • Commuters who want a long claimed range on the cargo bike alongside a 30 days refund window.
  • Buyers who want a folding bike and a cargo bike in the same catalogue rather than across brands.

Who should look elsewhere

  • Tern buyers, who want a dedicated maker of cargo, commuter and folding rather than a broad direct catalogue.
  • Kalkhoff buyers, who want city, hybrid and step through from a brand that is not a direct-only seller.
  • Riders keeping an e-bike for years without battery worries, since battery cover is 0.25 years.

Tern

Who it suits

  • Households that need a payload, since the cargo bike is rated to 210 kg for shopping and children in one trip.
  • Riders who want the drive in the frame rather than a wheel, with listed placement of mid on a bosch unit.
  • Daily riders who want hydraulic braking, since brakes listed for the range are hydraulic disc.

Who should look elsewhere

  • Riders after fat tyre or eMTB shapes, where HK Beirui Trade Co. covers fat-tire and eMTB through commuter, folding and fat tire and Tern lists cargo, commuter and folding.
  • Buyers wanting city, hybrid and step-through frames, which Kalkhoff lists in city, hybrid and step through while Tern's range is cargo, commuter and folding.
  • Riders on town and step-through trips rather than loads, since iSinwheel's commuter, city and step through adds city, step-through and eMTB alongside commuter and folding.

Current offers

Helokeep

Current offer

  • Discount code

    Get $20 OFF Your First Order: $20

    First order

    Source, checked September 30, 2026

Country by country

Helokeep vs Tern
CountryHelokeepTern
United StatesYesNo

Questions about each

Helokeep

What does a Helokeep e-bike cost at the entry point?+

Helokeep sells direct, and the entry price is $499. The priciest bike in the catalogue reaches $1,999, so the gap between the cheapest and the top end is wide. Riders pay a purchase price once, and nothing on the bike is set to renew afterwards.

Is there a subscription or renewal fee to pay after buying?+

No subscription sits behind the purchase. Bikes are bought outright, so the $499 entry point is what you pay at the point of sale and nothing renews later. The only ongoing commitments are servicing and the warranty, with frame cover of 2 years and battery cover of 0.25 years.

Tern

What does a Tern cost to buy?+

Each bike in GSD R14, Quick Haul D8, HSD P10e, Vektron P7i is sold through a dealer, so the price is set per model and per shop rather than listed centrally. Across the e-bike brands compared on the site, entry prices span €8.73 to €7,774.27 and the middle sits at €876.09.

What does the warranty cover after the sale?+

Tern states a frame warranty of 10 years. Bought through a dealer, dealer, the bike is then looked after through the partner service network, so the workshop that handles warranty work is one that fits your area. Worth confirming the terms with the dealer at purchase.

Other options to compare

Helokeep

Visit

Tern

See alternatives