Updated October 21, 2026 · CommuteCue Editorial Team
DYU EBIKE vs Helokeep
DYU EBIKE
Helokeep
Higher score in this comparison
Where DYU EBIKE and Helokeep differ
| Compare | HelokeepReviewVisitVisit | |
|---|---|---|
| Reference models | DYU D3S, DYU C9, DYU M20, DYU SP1 | Helokeep CD20 Long-Range Cargo Electric Bike, Helokeep 26M Electric Mountain Bike, Helokeep 26P Electric Mountain Bike, Helokeep COCO U Folding Electric Bike |
| Price from | €499 | $499 |
| Price up to | €1,099 | $1,999 |
| Nominal motor power (W) | 250 | 1,100 |
| Assist class | EU 25 | Us class 2 |
| Largest battery (Wh) | 873.6 | 1,588.8Higher |
| Claimed range (km) | 150 | 241.4Higher |
| Lightest model (kg) | 14Lower | 31.7 |
| Maximum payload (kg) | 120 | 250Higher |
| Frame warranty | 1 year | 2 yearsHigher |
| Battery warranty | 1 yearHigher | 0.25 years |
| Sales model | Both | Direct |
| Markets | AT, BE, BG, HR, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, NL, PL, PT, RO, SK, SI, ES, SE, GB, USCovers more | US |
| Motor position | Not confirmed | Hub |
| Belt drive | Not confirmed | No |
| Service network | Own | Not confirmed |
Same on both: Throttle (Yes), Removable battery (Yes), Money-back period (30 days), Finance (Yes).
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Key differences
- Helokeep scores higher overall: 9.3 vs 9.2.
- Largest battery (Wh) is higher at Helokeep: 1,588.8 vs 873.6.
- Claimed range (km) is higher at Helokeep: 241.4 vs 150.
- Lightest model (kg) is lower at DYU EBIKE: 14 vs 31.7.
- Maximum payload (kg) is higher at Helokeep: 250 vs 120.
- Frame warranty is higher at Helokeep: 2 years vs 1 year.
- Battery warranty is higher at DYU EBIKE: 1 year vs 0.25 years.
- Support channels: only DYU EBIKE offers Community.
- Support channels: only Helokeep offers Phone.
- DYU EBIKE is available in 26 more countries.
Our verdict on each
DYU EBIKE
DYU EBIKE suits commuters who want a broad choice of bike shapes without paying dealer prices, with prices starting at €499. The trade-off is ownership after purchase: frame and battery cover run 1 year each, so longer ownership plans need checking.
Helokeep
Helokeep suits US riders who want a single direct seller across cargo, mountain, folding, commuter and fat-tire shapes, with no dealer network in between. Entry pricing is $499, the priciest model reaches $1,999, and refunds run 30 days against battery cover of 0.25 years.
Score breakdown
| Area | DYU EBIKE | Helokeep |
|---|---|---|
| Cost | 9.7HigherEntry at €499 sits below the ranking median of €919.93, and finance is available on the range. | 9.6Entry at $499 rises to $1,999 at the top, and Helokeep ranks 16 of 149 brands on starting price. |
| Offer | 9.0Bike types cover city, commuter and step through, with a throttle, a removable battery and a claimed range of 150 km. | 9.1HigherA single catalogue covers cargo, emtb and step through, with claimed range 241.4 km, payload 250 kg and a 1,588.8 Wh battery on the cargo bike. |
| Trust | 8.5Own service network and support through email, help centre and community, backed by a 30 day return window. | 8.9HigherFrame cover runs 2 years and refunds 30 days, but battery cover sits at 0.25 years, and selling is direct. |
Which one suits you
Pick DYU EBIKE if lightest model (kg), battery warranty, and markets matter most.
Pick Helokeep if trust, largest battery (wh), claimed range (km), and maximum payload (kg) matter most.
By the numbers
| Fact | DYU EBIKE | Helokeep |
|---|---|---|
| Largest battery (Wh) | 873.6 | 1,588.8 |
| Claimed range (km) | 150 | 241.4 |
| Lightest model (kg) | 14 | 31.7 |
| Maximum payload (kg) | 120 | 250 |
| Frame warranty | 1 year | 2 years |
| Battery warranty | 1 year | 0.25 years |
| Money-back period | 30 days | 30 days |
How they place
| Ranking | DYU EBIKE | Helokeep |
|---|---|---|
| Electric bikes | 11 of 185 | 5 of 185 |
| Commuter and city e-bikes | 11 of 143 | 5 of 143 |
| Folding e-bikes | 10 of 90 | 4 of 90 |
| Fat tire e-bikes | 9 of 98 | 4 of 98 |
| Cheap e-bikes | 10 of 80 | 4 of 80 |
Every fact side by side
| Fact | DYU EBIKE | Helokeep |
|---|---|---|
| Bike types | City, Commuter, Step through, Folding, Fat tire | Cargo, Emtb, Step through, Folding, Commuter, Fat tire |
| Motor brand | Own | Not confirmed |
| Brakes | Hydraulic disc, Mechanical disc | Hydraulic disc, Mechanical disc |
| Certifications | Not confirmed | Ul 2849 |
| Legal entity | Not confirmed | HONG KONG JIANGHE INTERNATIONAL TRADING CO., LIMITED |
| Headquarters | Not confirmed | Hong Kong |
| Founded | 2016 | Not confirmed |
| Support channels | Email, Help centre, Community | Email, Phone, Help centre |
Where each stands against the rest
| Fact | DYU EBIKE | Helokeep | Median |
|---|---|---|---|
| Nominal motor power (W) | 250below the median | 1,100highest quarter | 425 |
| Largest battery (Wh) | 873.6above the median | 1,588.8highest quarter | 800.8 |
| Claimed range (km) | 150above the median | 241.4highest quarter | 138.5 |
| Lightest model (kg) | 14lowest quarter | 31.7above the median | 25.7 |
| Maximum payload (kg) | 120lowest quarter | 250highest quarter | 158.76 |
| Frame warranty | 1 yearbelow the median | 2 yearsat the median | 2 years |
Median across 144 listed brands.
Pros and cons
DYU EBIKE
Pros
- Entry pricing of €499 is under the €919.93 median across e-bike brands, and the whole range tops out at €1,099.
- Bike types cover city, commuter and step through, so city, step-through, folding and fat-tire riders are all served by one maker.
- A throttle and a removable battery are both present, which suits riders who carry a bike on a train or want to top up away from home.
Cons
- Frame and battery warranties both run 1 year, which is thin cover on an e-bike bought for daily commuting.
- Support runs on email, help centre and community, so a fault that needs a conversation rather than an email has no listed route.
- Service sits with the brand's own network, own, so a local workshop is not the first port of call.
Helokeep
Pros
- A single seller covers cargo, mountain, folding, commuter, step-through and fat-tire shapes: cargo, emtb and step through.
- Entry pricing of $499 keeps a new e-bike purchase within reach.
- The cargo bike claims 241.4 km of range and takes 250 kg of load, and it has a throttle.
Cons
- Battery cover is 0.25 years against a frame warranty of 2 years, so the pack is the weak point of the policy.
- Support runs on email, phone and help centre only, with no live chat or community forum among the listed channels.
- Shipping is listed for US alone, so riders outside that market have no stated delivery.
Who each suits
DYU EBIKE
Who it suits
- Commuters who want a folding or step-through bike they can lift onto a train and charge at a desk
- Riders on rough or unpaved routes who want fat-tire capability with a claimed range of 150 km
- First time e-bike buyers working to a budget, with prices from €499 and finance on the range
Who should look elsewhere
- Riders who want a dealer-backed bike in a single market and plan to rely on a local workshop, where Kalkhoff or Tern fit better
- Anyone planning to keep a bike for years without checking the 1 year frame cover
Helokeep
Who it suits
- US riders who want cargo or mountain shapes from a single direct seller.
- Commuters who want a long claimed range on the cargo bike alongside a 30 days refund window.
- Buyers who want a folding bike and a cargo bike in the same catalogue rather than across brands.
Who should look elsewhere
- Tern buyers, who want a dedicated maker of cargo, commuter and folding rather than a broad direct catalogue.
- Kalkhoff buyers, who want city, hybrid and step through from a brand that is not a direct-only seller.
- Riders keeping an e-bike for years without battery worries, since battery cover is 0.25 years.
Current offers
DYU EBIKE
Current offer
Discount code
20% off your first order with code CODESALE20: 20%
Enter the code below at checkout for the first order; one step to join is 100% free
Source, checked September 30, 2026
Helokeep
Current offer
Discount code
Get $20 OFF Your First Order: $20
First order
Source, checked September 30, 2026
Country by country
| Country | DYU EBIKE | Helokeep |
|---|---|---|
| Austria | Yes | No |
| Belgium | Yes | No |
| Bulgaria | Yes | No |
| Croatia | Yes | No |
| Czechia | Yes | No |
| Denmark | Yes | No |
| Estonia | Yes | No |
| Finland | Yes | No |
8 of 27 countries where either is available.
Questions about each
DYU EBIKE
What does a DYU EBIKE cost at the entry point?+
The cheapest model in the range is priced at €499, and the most expensive at €1,099. That puts the whole range below the €919.93 median entry price across e-bike brands. Finance is available if you would rather spread the entry cost than pay it in one go.
Is there a subscription or membership fee on top of the bike?+
Ownership carries no tier or membership layer in the listed pricing. What you see is a range from €499 to €1,099, with finance available on top. Running costs beyond that are not part of the listed purchase price.
Helokeep
What does a Helokeep e-bike cost at the entry point?+
Helokeep sells direct, and the entry price is $499. The priciest bike in the catalogue reaches $1,999, so the gap between the cheapest and the top end is wide. Riders pay a purchase price once, and nothing on the bike is set to renew afterwards.
Is there a subscription or renewal fee to pay after buying?+
No subscription sits behind the purchase. Bikes are bought outright, so the $499 entry point is what you pay at the point of sale and nothing renews later. The only ongoing commitments are servicing and the warranty, with frame cover of 2 years and battery cover of 0.25 years.
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