Updated October 21, 2026 · CommuteCue Editorial Team
Helokeep vs TESWAY EBIKE
Helokeep
Higher score in this comparison
TESWAY EBIKE
Helokeep vs TESWAY EBIKE: the differences
| Compare | HelokeepReviewVisitVisit | TESWAY EBIKEReviewVisitVisit |
|---|---|---|
| Reference models | Helokeep CD20 Long-Range Cargo Electric Bike, Helokeep 26M Electric Mountain Bike, Helokeep 26P Electric Mountain Bike, Helokeep COCO U Folding Electric Bike | TESWAY X7 AWD, TESWAY X5 AWD, TESWAY C5 AWD Cargo, TESWAY X9 Ultra |
| Price from | $499Lower | $1,549 |
| Price up to | $1,999Lower | $2,199 |
| Nominal motor power (W) | 1,100 | 2,000 |
| Largest battery (Wh) | 1,588.8 | 3,120Higher |
| Claimed range (km) | 241.4 | 320Higher |
| Lightest model (kg) | 31.7Lower | 54 |
| Maximum payload (kg) | 250Higher | 181 |
| Battery warranty | 0.25 years | 2 yearsHigher |
| Sales model | Direct | Both |
| Money-back period | 30 daysHigher | 14 days |
| Markets | US | US, GB, CACovers more |
| Motor position | Hub | Not confirmed |
| Removable battery | Yes | Not confirmed |
Same on both: Assist class (Us class 2), Throttle (Yes), Belt drive (No), Frame warranty (2 years), Finance (Yes).
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Key differences
- Helokeep scores higher overall: 9.3 vs 8.9.
- Price from is lower at Helokeep: $499 vs $1,549.
- Price up to is lower at Helokeep: $1,999 vs $2,199.
- Largest battery (Wh) is higher at TESWAY EBIKE: 3,120 vs 1,588.8.
- Claimed range (km) is higher at TESWAY EBIKE: 320 vs 241.4.
- Lightest model (kg) is lower at Helokeep: 31.7 vs 54.
- Maximum payload (kg) is higher at Helokeep: 250 vs 181.
- Battery warranty is higher at TESWAY EBIKE: 2 years vs 0.25 years.
- Money-back period is higher at Helokeep: 30 days vs 14 days.
- Support channels: only Helokeep offers Phone.
Our verdict on each
Helokeep
Helokeep suits US riders who want a single direct seller across cargo, mountain, folding, commuter and fat-tire shapes, with no dealer network in between. Entry pricing is $499, the priciest model reaches $1,999, and refunds run 30 days against battery cover of 0.25 years.
TESWAY EBIKE
TESWAY EBIKE suits riders who want a throttle, a very large battery and cargo or fat tyre frames at prices most commuters can plan around, with the line-up running $1,549 to $2,199. The trade-off is support that runs on email, chat and help centre only, with no phone number listed.
Score breakdown
| Area | Helokeep | TESWAY EBIKE |
|---|---|---|
| Cost | 9.6HigherEntry at $499 rises to $1,999 at the top, and Helokeep ranks 16 of 149 brands on starting price. | 8.9Entry at $1,549 and a top of $2,199 put the brand mid-field, with a cost score of 8.9. |
| Offer | 9.1A single catalogue covers cargo, emtb and step through, with claimed range 241.4 km, payload 250 kg and a 1,588.8 Wh battery on the cargo bike. | 9.1A throttle, hydraulic disc brakes and a cargo bike rated to 181 kg give an offer score of 9.1. |
| Trust | 8.9HigherFrame cover runs 2 years and refunds 30 days, but battery cover sits at 0.25 years, and selling is direct. | 8.7Trading since 2016 with a return window of 14 days backs a trust score of 8.7. |
Where they rank in our lists
| Ranking | Helokeep | TESWAY EBIKE |
|---|---|---|
| Electric bikes | 5 of 185 | 36 of 185 |
| Commuter and city e-bikes | 5 of 143 | 33 of 143 |
| Cargo e-bikes | 4 of 69 | 17 of 69 |
| Fat tire e-bikes | 4 of 98 | 28 of 98 |
| Electric mountain bikes | 2 of 73 | 15 of 73 |
Every fact side by side
| Fact | Helokeep | TESWAY EBIKE |
|---|---|---|
| Bike types | Cargo, Emtb, Step through, Folding, Commuter, Fat tireCovers more | Step through, Fat tire, Cargo, Emtb |
| Brakes | Hydraulic disc, Mechanical discCovers more | Hydraulic disc |
| Certifications | Ul 2849 | Ul 2849 |
| Legal entity | HONG KONG JIANGHE INTERNATIONAL TRADING CO., LIMITED | Not confirmed |
| Headquarters | Hong Kong | Not confirmed |
| Founded | Not confirmed | 2016 |
| Support channels | Email, Phone, Help centre | Email, Chat, Help centre |
Where each stands against the rest
| Fact | Helokeep | TESWAY EBIKE | Median |
|---|---|---|---|
| Price from | $499lowest quarter | $1,549highest quarter | $999 |
| Price up to | $1,999below the median | $2,199above the median | $2,099 |
| Nominal motor power (W) | 1,100highest quarter | 2,000highest quarter | 425 |
| Largest battery (Wh) | 1,588.8highest quarter | 3,120highest quarter | 800.8 |
| Claimed range (km) | 241.4highest quarter | 320highest quarter | 138.5 |
| Lightest model (kg) | 31.7above the median | 54highest quarter | 25.7 |
Median across 144 listed brands.
Pros and cons
Helokeep
Pros
- A single seller covers cargo, mountain, folding, commuter, step-through and fat-tire shapes: cargo, emtb and step through.
- Entry pricing of $499 keeps a new e-bike purchase within reach.
- The cargo bike claims 241.4 km of range and takes 250 kg of load, and it has a throttle.
Cons
- Battery cover is 0.25 years against a frame warranty of 2 years, so the pack is the weak point of the policy.
- Support runs on email, phone and help centre only, with no live chat or community forum among the listed channels.
- Shipping is listed for US alone, so riders outside that market have no stated delivery.
TESWAY EBIKE
Pros
- The pack is the standout: 3,120 Wh of battery and 320 km of claimed range on a range that starts at $1,549.
- Hydraulic disc brakes are fitted across the range, which matters on bikes of 54 kg and above that carry a large pack low in the frame.
- Sales run both direct and through dealers in the United States, GB and CA, and finance is available, so the entry cost can be spread rather than paid in one go.
Cons
- Support runs on email, chat and help centre only, so there is no phone number listed, and a fault on a bike of 54 kg at the lightest means a longer conversation.
- Belt drive is not fitted, so buyers who want a belt rather than a chain have to look at brands that offer it.
- A 2,000 W nominal motor sits well above the 500 W recorded across e-bike listings, which is a lot of power to moderate on a bike that starts at 54 kg.
Who each suits
Helokeep
Who it suits
- US riders who want cargo or mountain shapes from a single direct seller.
- Commuters who want a long claimed range on the cargo bike alongside a 30 days refund window.
- Buyers who want a folding bike and a cargo bike in the same catalogue rather than across brands.
Who should look elsewhere
- Tern buyers, who want a dedicated maker of cargo, commuter and folding rather than a broad direct catalogue.
- Kalkhoff buyers, who want city, hybrid and step through from a brand that is not a direct-only seller.
- Riders keeping an e-bike for years without battery worries, since battery cover is 0.25 years.
TESWAY EBIKE
Who it suits
- Riders in the United States, GB and CA who want a throttle-equipped bike with a large pack and a us class 2 assist class.
- Cargo and family haulers, given a payload rating of 181 kg and a dedicated cargo bike in the range.
- People who want fat tyres, an e-mtb and a step-through commuter from one brand rather than shopping across three.
Who should look elsewhere
- Buyers who want a folding bike: Tern lists cargo, commuter and folding, while TESWAY EBIKE lists step through, fat tire and cargo.
- Riders after a city or hybrid frame bought through a dealer: Kalkhoff lists city, hybrid and step through, a different set of bodies from step through, fat tire and cargo.
Current offers
Helokeep
Current offer
Discount code
Get $20 OFF Your First Order: $20
First order
Source, checked September 30, 2026
Country by country
| Country | Helokeep | TESWAY EBIKE |
|---|---|---|
| United States | Yes | Yes |
Questions about each
Helokeep
What does a Helokeep e-bike cost at the entry point?+
Helokeep sells direct, and the entry price is $499. The priciest bike in the catalogue reaches $1,999, so the gap between the cheapest and the top end is wide. Riders pay a purchase price once, and nothing on the bike is set to renew afterwards.
Is there a subscription or renewal fee to pay after buying?+
No subscription sits behind the purchase. Bikes are bought outright, so the $499 entry point is what you pay at the point of sale and nothing renews later. The only ongoing commitments are servicing and the warranty, with frame cover of 2 years and battery cover of 0.25 years.
TESWAY EBIKE
What does a TESWAY EBIKE cost at the entry and at the top?+
Prices run $1,549 to $2,199 across the range, which covers the step-through, fat-tire, cargo and e-mtb bodies in the line-up. Finance is available if the full figure at once is a stretch. Because the band is narrow, the decision comes down to what you need the bike to carry rather than what it saves.
How far does the battery go on one charge?+
The claimed range is 320 km on a 3,120 Wh pack, larger than the 2,304 Wh at the top of the listings here. Treat it as a headline figure rather than a daily one, since claimed range moves with load, terrain and assist level, and compare it against your own route.
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